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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
228 Reviews

228 Reviews of Crestmont Buick GMC - Service Center

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March 27, 2025

No one calls you back when you leave a message. Then you finally get someone on the phone to make an appointment they give you the wrong information. Thank goodness the repaired my car on a Saturda More

by Morselliken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know there name.
March 22, 2025

The service tech was prompt and courteous. He provided good service to my vehicle and other recommendations for my vehicle to keep it running smoothly. More

by R tyree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nathan hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Very courteous and prompt and overall good service They took care of me in a good timely manner More

by tkey2010
Recommend Dealer
Yes
Employees Worked With
Ashley Turczynski
March 12, 2025

Fast and excellent service friendly invirament nice clean store im looking forward to my ne t purchase with crestmont GMC More

by shawn7511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashounda Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Kovalcik
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

My only concern is the 3% up charge placed on your customers that use credit cards as their form of payment for services. Why? More

by gasims54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the young lady name that checked me in for service but, she was a great
March 06, 2025

Third set of rear main seals either Crestmont sold me a lemon or your technician are incompetent. More

by chestercro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2025

Efficient, courteous and timely repair. And proper tire inflation which was corrected promptly The next day More

by sxf24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
March 05, 2025

I had my first service visit and a car wash. It went well. I like Crestmont Buick! More

by lcrouther12
Recommend Dealer
Yes
Employees Worked With
Max
March 03, 2025

Bought our car here after dealing with a different dealership and service department previously. This service center actually stays true to oil change waiting times! More

by elizabeths27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
February 28, 2025

They should wash your car after service! ! Other dealer give you your car back clean! More

by janiceharrison29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YVONNE OWENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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