Crestmont Volkswagen - Service Center

Excellent customer service. They keep you updated with repairs. Highly recommended for sales and service. They keep you updated with repairs. Highly recommended for sales and service. More

Professional service representatives who provide good service and take care of my Tiguan very well. service and take care of my Tiguan very well. More

Dave in the service department is a rock star. I am pretty needy when it comes to my car, and every single time I called to check on the progress of my repairs (which was a lot, usually once a day I am pretty needy when it comes to my car, and every single time I called to check on the progress of my repairs (which was a lot, usually once a day) he was more than happy to explain everything that was going on. I had an issue with corporate VW, which has been rapidly declining in customer service as of late, and Dave fought for me to make sure they could do the repairs necessary. I have purchased cars from Crestmont in the past, and can honestly say I never had a single issue with any of them. Purchasing from another dealer out of convenience was a huge mistake, a car I bought from Reydel in Edison (my current 2019 Jetta) and a car from three county in lyndhurst (2009 Jetta Wolfsburg) both had issues. Every time, I brought those cars to Crestmont service and they fixed them the right way and didn’t charge me anywhere near what the other dealers quoted me. Needless to say, I’ve learned my lesson. I will only use Crestmont when purchasing or servicing a vehicle because they have NEVER disappointed. Shout out to Dave for being the best service manager out there, and to the techs who worked on my car. You guys are rock stars!! More

The folks at Crestmont perform top notch quality service on my vehicle. I would not take it anywhere else for service. Trust them 100%. on my vehicle. I would not take it anywhere else for service. Trust them 100%. More

Impressive repair on a tough problem to diagnose and a difficult job to fix. I thought that my car door was rattling, but Crestmont discovered that it was the sunroof instead, which they disassembled and difficult job to fix. I thought that my car door was rattling, but Crestmont discovered that it was the sunroof instead, which they disassembled and reassembled and now my car glides along smoothly and silently. More

Service Advisors Dave and Mallory are great people always there to answer your questions. I have been going there since 2001 for sales and service. there to answer your questions. I have been going there since 2001 for sales and service. More

Good job Mal. and servicing Tech As prior owner Good job Mal. and servicing Tech As prior owner operator of a BFS DEALER With 7 - 10 TECHS and ASE trained and cert holder in NYC For 15 years it i Good job Mal. and servicing Tech As prior owner operator of a BFS DEALER With 7 - 10 TECHS and ASE trained and cert holder in NYC For 15 years it is very difficult to allow others to work on my vehicle with out my oversight and Mal and Tech followed my requirements spot on Thanks people way better than TRND where I purchased vehicle. But 1 issue with VW MFR maint book Why laser double platinum plugs required for 40k service Plugs gap not even worn at .032 a little carbon dirty but not bad. LOL THANKS AGAIN DOUG E THE NOW IRON WORKER More