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Crestmont Volkswagen - Service Center
Pompton Plains, NJ
35 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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35 Reviews of Crestmont Volkswagen - Service Center
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January 17, 2017
fast and well done servicing Dealership was new to me as I am new to the area. They where very professional and handled all my needs in a timely manner. When I needed new tires th Dealership was new to me as I am new to the area. They where very professional and handled all my needs in a timely manner. When I needed new tires they found the best price for the replacements as my lease will be up soon and I didn't want to spend more then I needed to on the tires. The wait time on both of my visits was exactly what they told me almost down to the minute. I'm hoping I will be able to work out a good lease when the time comes. More
by pinetree973
Employees Worked With
Dave Baker
April 20, 2016
Always Good Service Advise and Service Scott is awesome. He is smart and understands the complexities of modern cars, and the VW's in particular. Through his assistance and that of the mech Scott is awesome. He is smart and understands the complexities of modern cars, and the VW's in particular. Through his assistance and that of the mechanics in back I continue to come back to this dealership for service for my VW's. More
by JA
Employees Worked With
Bob Gross, Scott Pollock
March 31, 2016
Service Excellent service staff. Very positive and knowledgeable about the problem. Courtesy from all. Quick and convenient. Made the process sinple and easy. Excellent service staff. Very positive and knowledgeable about the problem. Courtesy from all. Quick and convenient. Made the process sinple and easy. Would reccomend to all who ask More
by sdubits
Employees Worked With
Nik Jankovic, Dave Baker, Scott Pollock, Belal "Bill" Taouch
June 24, 2015
Bob was the best! My tire pressure light came on as I was headed in the direction of Crestmont (which is my usual VW shop). Since I had a long way to travel I thought I My tire pressure light came on as I was headed in the direction of Crestmont (which is my usual VW shop). Since I had a long way to travel I thought I should stop in to have it checked out. Bob helped me right away even though I had no appointment. Turns out I had a nail in one of my tires so I needed to replace two of them. Bob had me in and out in an hour and could not have been nicer. Thanks again Bob for great customer service. More
by Jodi
Employees Worked With
Bob Gross
October 11, 2011
I have been servicing my 2 Jettas with Crestmont since 2009 and I will continue to do so because of their wonderful service department. Joe is GREAT, he schedules my appointments and calls me to explain a 2009 and I will continue to do so because of their wonderful service department. Joe is GREAT, he schedules my appointments and calls me to explain all work thats being done. I swear he knows everything about cars :) He always asks if I need a rental, Joe puts my needs first and makes sure to accomodate me before even scheduling my service. As soon as I get there, I am treated so nicely by everyone. Dave and Joe are so friendly and get my vehicle done in such a quick time frame. I have shown up sometimes without an appointment and Dave has always taken care of me, if it's tires, etc he always helps me. Bob Gross the service manager introduced himself to me and told me if I had any questions about anything or needed anything in general for my Jettas to please notify him, I thought that was so professional of him. I always have such a Wonderful experience there and thats why I am a loyal returning customer. LOVE these guys!! More
by linda07424
Employees Worked With
Joe Fallivene David Baker Bob Gross
