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Crestview Cadillac, Inc.
Rochester, MI
1,172 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,172 reviews
January 20, 2026
Service was done quickly, communication was very good. Staff was helpful and polite. Often the Interior of car smells like used oil after service, it did not this time, this is appreciated. Staff was helpful and polite. Often the Interior of car smells like used oil after service, it did not this time, this is appreciated. More
by beash88
Verified Customer
January 19, 2026
Great service with knowledgeable staff done when they said it would be done without delay said it would be done without delay More
by a.v
January 18, 2026
Fast and friendly service . Anthony in service is very nice and very helpful. Bri also did a great job. They also drove me back to my house Anthony in service is very nice and very helpful. Bri also did a great job. They also drove me back to my house More
by TGRONCELLI
January 17, 2026
Great honest service. Very happy. Was treated like a Cadillac owner. Communication was impressive. 10 out of 10 Very happy. Was treated like a Cadillac owner. Communication was impressive. 10 out of 10 More
by george@worldwidehomehealthcare.com
January 14, 2026
This service department is amazing. Diagnosed the problem and in no time at all I was back on the road. Diagnosed the problem and in no time at all I was back on the road. More
by ldegenfelder
January 13, 2026
I have owned Cadillacs for about 10 years and previously dealt with Cheryl and she was so helpful but Adam King was nothing compared to her. He was not that friendly and I still do not believe that I got t dealt with Cheryl and she was so helpful but Adam King was nothing compared to her. He was not that friendly and I still do not believe that I got the best rate from your finance person, I requested my credit union at 5.5% and I never got that rate even though my person at the credit union said that was the rate. Also, I just purchased an Alpha Romeo and the sales person/finance person was great and there was no comparison to your team at Cadillac. I think the overall team especially talking to them on the phone has gone down, not customer friendly. I tried to get a different sales person but they came sending me back to Adam. In person Adam was friendly but not accommodating during the process of trying to figure out what I should do a few months ago. I would not recommend the Rochester dealership to anyone and if I buy another Cadillac I will be going to another dealership. I also had to request what could I do prior to expedite the process vs them recommending it, like they did at Alpha Romeo. More
by KELLEY.VALADE
Employees Worked With
January 08, 2026
It was a pleasure working with this dealership. Jay Hakim was so helpful throughout the process and made it an easy and smooth process. Jay Hakim was so helpful throughout the process and made it an easy and smooth process. More
by JESSICA_DENHA
Employees Worked With
Other Employees :
Jimmy Hakim
January 08, 2026
friendly and professional service advisor and work done in well within time expectations ....waiting area very nice in well within time expectations ....waiting area very nice More
by KSLAJL
Employees Worked With
