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Crestview Cadillac, Inc.
Rochester, MI
1,044 Reviews
Crestview Cadillac is proud to offer luxury Cadillac vehicles to SE Michigan. We have certified technicians to to take care of your vehicle needs. Crestview also has a Body Shop repair facility attached. We are your one stop for all things Cadillac.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,044 reviews
August 09, 2025
Always giving their best to ensure customer satisfaction! Always available to answer any questions you may have. Always giving you a personal touch of service and good conversation if time permits. They a Always available to answer any questions you may have. Always giving you a personal touch of service and good conversation if time permits. They are the BEST! By the way they shine my ride up before they give it back to me! That’s what up! More
by DLUKE827
Verified Customer
August 09, 2025
Ms. Emily has always been so helpful and also Mr. Tom was awesome. Great service and customer service. awesome. Great service and customer service. More
by MSMEME81
Employees Worked With
August 07, 2025
Tony and Bri in Service are exceptional! James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership. James Holmes was a pleasure to have as my Salesperson. Truly a great experience. Very welcoming dealership. More
by stangnanny
August 04, 2025
Service was timely and met expectations. Tony’s customer service and communications were very appreciated. Tony’s customer service and communications were very appreciated. More
by HERBRHODE
Employees Worked With
August 02, 2025
Ron is the best! !! One of the reasons I am a loyal customer. Ron got me in and out. He also helped to give me information about a new Escalade which was above and bey !! One of the reasons I am a loyal customer. Ron got me in and out. He also helped to give me information about a new Escalade which was above and beyond!!! Sales department needs SERIOUS work - some sales manager (yes the SALES MANAGER) came over and was inappropriate with me and Ron when we were looking at a new escalade right next to my escalade in the service center. GM of the dealer, please talk to this jackwagon. It was totally inappropriate and awkward interaction IN FRONT OF A CUSTOMER (ME!!!!) looking at buying a $181K Escalade V!!!!! Also there was some sales lady bragging about how many Lyrics she sold and was argumentative about how great the electric vehicle is - even though I own a GAS powered Escalade. More
by joseph72
August 01, 2025
Emily was good. Detailing of the car was average- grease on rims and finger smudged on screen. Detailing of the car was average- grease on rims and finger smudged on screen. More
by j_kotarski
July 31, 2025
Very friendly at front desk. Work completed timely with out any issues. Will return for future oil changes Work completed timely with out any issues. Will return for future oil changes More
by ADEMARTI10
Employees Worked With
July 31, 2025
I always take my Cadillac to Crestview. Excellent service, and very professional staff! Highly recommend! Excellent service, and very professional staff! Highly recommend! More
by LUMI
Employees Worked With
July 30, 2025
I kept getting the runaround from the service writer (Tony) about a loaner and also when my SUV was going to be looked at and when it would be done. He was not forthcoming about the Hertz rental program (Tony) about a loaner and also when my SUV was going to be looked at and when it would be done. He was not forthcoming about the Hertz rental program, either. Every encounter I had with Tony seemed like he was trying to be rude and nasty so that I would not come back. More
by mary65.nanney
July 30, 2025
Tony is the most amazing service rep ive ever dealt with! Also bree makes your day seamless when giving you a loaner Also bree makes your day seamless when giving you a loaner More
by AALSAIGH1226
