
Crestview Cadillac, Inc.
Rochester, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very friendly service from everybody at the dealer. James was our sales person and was great through the entire process. Almost 3 hours from when we arrived to when we left so that part was disappointi James was our sales person and was great through the entire process. Almost 3 hours from when we arrived to when we left so that part was disappointing. Vehicle was still being prepped when we arrived and it was over an hour before we sat down with the finance person. More
Expensive especially when part was under warranty and the rest was routine maintenance for the current miles on vehicle the rest was routine maintenance for the current miles on vehicle More
First time with Tony. He was professional and courteous. Always appreciate Ron -- best in the business as far as I am concerned. My 2016 CTS has been shifting hard and He was professional and courteous. Always appreciate Ron -- best in the business as far as I am concerned. My 2016 CTS has been shifting hard and hesitating. After service recommended by Ron, it is shifting better than ever--like new! More
Friendly, professional staff. Communication with service department is easy and reliable. Highly recommend this dealership service department Communication with service department is easy and reliable. Highly recommend this dealership service department More
Prices were high as expected but problem was not fixed even though I explained the problem and the issue. After paying for repairs I went to a local shop that listened and fixed the problem. even though I explained the problem and the issue. After paying for repairs I went to a local shop that listened and fixed the problem. More
My interactions with Edvin the body shop manager were excellent. He was courteous, professional and quick to respond to my phone calls. The body shop quote was quick and it was less expensive at Crestvie excellent. He was courteous, professional and quick to respond to my phone calls. The body shop quote was quick and it was less expensive at Crestview than it was at a collision shop that quoted the repair as well. I was a little disappointed that I was without a car for 10 days. That was a long time to be without my Lyriq - a car that I love to drive and look at! More
Have been a customer for three decades. Purchased or leased many Cadillac cars. Excellent quality and engineering. Through the years many service representatives have come and gone. Ron Far Purchased or leased many Cadillac cars. Excellent quality and engineering. Through the years many service representatives have come and gone. Ron Farmer has been with the dealership the longest due to be knowledgeable and always providing hteat service when needed. More