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Crippen Buick GMC Mazda Volvo - Service Center

Lansing, MI

4.2
10 Reviews

10 Reviews of Crippen Buick GMC Mazda Volvo - Service Center

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January 27, 2025

Great sales team and service department. Very patient and happy to answer any questions or concerns. Friendly!!!! More

by Stacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick, Michael Lane
May 28, 2024

Crippen's service department did a complete tuneup and serviced my transmission on our Buick LaCrosse. We have almost 100,000 miles on the car with most of the service work done at Crippen. We continue t More

by RTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
May 17, 2024

Brought my 2024 Sierra 3500 Denali Ultimate into Crippen for it's 2nd scheduled oil change on May 3. The weekend prior, I hand washed it in my driveway. The truck was parked in my garage after washing until More

by Nothappyclient
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Smith
March 03, 2024

Good Customer Service , minimum wait time and all items service as promised. Thank you for your service. More

by deborahearven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
December 18, 2023

Dealing’s with Crippen Buick GMC Mazda Volvo has been satisfying, polite, and very professional. More

by chiquitaj46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lane
October 25, 2023

The service has always been top notch. Fast and friendly and in an expert manor. Exactly what I would expect it to be. Well done More

by Legray2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lane
December 22, 2022

My 20 day quote turned into 5+ months. .. Then 1+ month and even at 12/22/22, still not right. Still having to deal with issues from Crippen. TRUST ME, avoid this place. I brought my 202 More

by Kody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bodyshop and management
October 24, 2022

I brought my car in because my low voltage light and my hood light was on in my car. The technician said that my battery had 2 dead cells and that they were giving it a "deep charge" and it would be fixed. More

by Keir P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Stroven
October 12, 2022

I had an oil change done on Oct 11 2022 and was surprised that they did not rotate my tires during that time. I also noticed that one of my valve stems was missing a cap and they told me I had to purchase on More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
October 29, 2021

This is for the unbelievably KILLER Service. Had a oil change tires rotated and swore that their service guys were from Nascar 🤣 It was that fast. Less than 30 mins and they quoted an hour. Not to More

by mintharris9
Recommend Dealer
Yes
Employees Worked With
Not sure on name driver with beard does a great job