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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, VA
306 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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306 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center
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June 16, 2024
I appreciate the Service advisor suggested using coupons and keep me informed of the work being done on my truck. She located tires last minute for me and scheduled the work the day before .my vacation. V and keep me informed of the work being done on my truck. She located tires last minute for me and scheduled the work the day before .my vacation. Very happy with the new tpyo tires. More
by ewinner
Verified CustomerEmployees Worked With
Helpful June 14, 2024
Not pleased with salesmen or used car manager told me we will take care of you bought a 2019 jeep wrangler with 9400 miles on it test drove it bought it the next day my wife drove it on 81 and almost got ru will take care of you bought a 2019 jeep wrangler with 9400 miles on it test drove it bought it the next day my wife drove it on 81 and almost got run over when she hit a bump in the road it has a death wobble so bad its all over the road called the salesman and he told me call service then talked to the sales manager about taking it back and buying something else and he said the same thing then would not accept responsibility for fixing it Amber did get it in under the extra warranty I did buy then found out the parts are on backorder and the dealer does not have any idea when they will be available and also have over 500 vehicles ahead of me waiting on the same part so needless to say I have a vehicle setting in my driveway that i cannot drive other than around town for fear of getting hit when it goes into the wobble which it did on the way home from their shop and still have to make payments on it so no I am not very happy with them They did not even say sorry More
by rick9942
June 12, 2024
I appreciated that you fit me in and were very polite and helpful every step of the way! helpful every step of the way! More
by kimlashelle
June 07, 2024
Amber took care of the car and got it back before the weekend. I appreciated the follow up, the regular updates, and attention to detail. weekend. I appreciated the follow up, the regular updates, and attention to detail. More
by dsoares84
Employees Worked With
May 21, 2024
My Battery Died ! I got towed to CRISWELL. On my arrival I was pleased to learn my Battery was still under Warranty. CRISWELL put in a new Battery ASAP and there was I got towed to CRISWELL. On my arrival I was pleased to learn my Battery was still under Warranty. CRISWELL put in a new Battery ASAP and there was no additional cost to me. Thank You CRISWELL! Miriam F. Reno More
by Miriam
May 10, 2024
Amber is always friendly and accomadating whenever I need service whether normal or emergency .. tires repaird service whether normal or emergency .. tires repaird More
by CLINES
Employees Worked With
May 09, 2024
Amber does a great job getting your vehicle in for service and dealing with any issues that arise, while maintaining great communication with the owner on what is going on. service and dealing with any issues that arise, while maintaining great communication with the owner on what is going on. More
by ZANY0
May 08, 2024
My service experience was wonderful. Great people, friendly and helpful and honest! Work was done quickly and correctly!! Great waiting room. Great people, friendly and helpful and honest! Work was done quickly and correctly!! Great waiting room. More
by mountainman672
May 06, 2024
It doesn't take 90 minutes to change the oil on a vehicle. Asked to see the manager last time to see about getting a refund on the other 18 oil changes. No call back (3 calls/messages). Truck had vehicle. Asked to see the manager last time to see about getting a refund on the other 18 oil changes. No call back (3 calls/messages). Truck had damage when I bought it (air dam), found on first oil change; dealer employees denied it was there. Just sick of the s#^t. No different anywhere else either. More
by wwriverrafter
