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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
363 Reviews

363 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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August 25, 2023

Got a stare inspection next day, done in a couple hours. Quick and easy. Quality service. More

by MRMANDZAK
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Natasha Potoreiko
Report | Print
Aug 29, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction! We hope to see you again when your vehicle is due for its next routine maintenance visit.

August 21, 2023

Fast service and knowledgeable staff in the service department. Very clean and comfortable waiting area. More

by jasondsieminski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley, Natasha Potoreiko
Report | Print
Aug 21, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to hear everything was completed quickly and to your satisfaction by our well trained staff. We appreciate knowing you were pleased with your visit, and we look forward to seeing you soon.

August 20, 2023

Professional service with a customer service oriented attitude. Expedient turnaround time with reasonable pricing for the services performed. More

by MARK.CLIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Aug 21, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thanks for allowing us to provide the service your vehicle needs to stay in top performing condition! We value your business and hope to be of service in the future.

August 16, 2023

Bad bad service never going to the dealership not recommend this place, bad sperience on Virginia More

by milean69@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natasha Potoreiko
Report | Print
Aug 17, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We strive to provide a great service experience, and it's disappointing to see we did not meet your expectations. We encourage you to reach out to our service director if you would like to discuss the details of this visit. We hope you'll consider giving us another chance to work with you to provide a better experience in the future.

August 14, 2023

Work is done well and efficiently timewise. Employees are helpful and very pleasant. Appreciate fluid levels checked at each appointment. More

by bearie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall service dept name
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Aug 15, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see everything was completed quickly and to your satisfaction! We appreciate knowing you can trust our team to provide the service your vehicle needs to stay in tip-top shape. Please don't hesitate to reach out if we can be of further assistance.

August 13, 2023

Service was very prompt and Amber provided professional customer for the recall The parts were in waiting More

by rcomjr
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Crowley
Report | Print
August 08, 2023

$170. 00 labor for an oil change is outrageous. I have been using this dealership for a long time since it was the old Woodstock Garage. I hate to tell yo More

by mattk9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Harne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Report | Print
Aug 09, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us. We do hope that we have additional opportunities for our professional and knowledgeable team to care for your vehicle.

August 08, 2023

Friendly knowledgeable customer service people. Tech communications to them and their communication to the customer. Second to none More

by STIC096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Natasha Potoreiko
Report | Print
Aug 09, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that you found our team to be professional, responsive, and helpful! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

August 07, 2023

It would be really nice if you guys can come down on your prices your labor prices are extremely extremely extremely high. It would be nice if the price is to come down. More

by JEROME0472
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley
Report | Print
Aug 08, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value your business and we appreciate all constructive feedback for our team. We hope to have the opportunity to assist you again in the future.

August 06, 2023

Great service, even though it was only a Commonwealth of Virginia state inspection and nothing else. More

by FCIHLAR
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Aug 07, 2023 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We appreciate hearing that you had a great visit with our team! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

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