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Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, VA

4.6
363 Reviews

363 Reviews of Criswell Chrysler Dodge Jeep Ram of Woodstock - Service Center

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October 16, 2022

Wanted to charge me 3000 dollars for a job that was quoted at another dealership for 1800. More

by SAMMY22660
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Crowley, Chelsea Chewning
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Oct 17, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us.

October 10, 2022

Amber went above and beyond for us when our truck broke down. We were on our way to Texas with our RV and she made sure to get the truck looked at right away. She even allowed us to keep the RV parked in More

by Bmontg0183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
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Oct 11, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are delighted to hear that our team was really able to help you out! We hope you enjoyed the rest of your trip to Texas!

October 09, 2022

My experience was very good. Would go back and refer to othe people. Great service. More

by TAMMYBENSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We are so happy to hear that you had a recommendation worthy experience with our team! Thanks again for choosing Criswell!

October 08, 2022

Everyone at the dealership is so easy and nice to deal with. We have especially enjoyed meeting Amber and working with her. More

by judybeav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley, Perry Sager
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Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Awww, thanks so much! We value your business and we appreciate your kind words for our team!

October 08, 2022

Employees have always been pleasant and I'm satisfied with what I've had done to my vehicles. Free drinks is a nice touch. More

by claudettebroyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Oct 10, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 29, 2022

Not honest, charged twice still haven't got my money credit back to my account. And you shouldn't charge for something that you haven't performed on somebody's vehicle More

by jay1112lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to reach out with this feedback. We are disappointed to hear that you feel that your visit did not meet the high standards that we have set for ourselves. We apologize again that the transaction that was voided on the day of service at our location was not processed and updated as quickly as you anticipated on your records.

September 28, 2022

Amber and Shanon were really helpful in getting my truck serviced. Adam got my truck done in a quick manner. More

by traerose1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Royer. , Amber Crowley, Chris Ricketts
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Sep 30, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to let us know that you had a great experience with our team! We look forward to working with you again.

September 27, 2022

Amber fits me in when I'm not on the schedule. Amber is amazing and very helpful. More

by PALMTREE0
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Sep 28, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Wonderful! We are so happy to hear that our team was really able to help you out! Thanks again for choosing Criswell!

September 27, 2022

Two much change in people who work there. Good ones are leaving or left. Mr Chriswell needs to get rid of Chris manager and Tony a manager. The Ford and Jeep place sucks right now. More

by bbailey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Harne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony, Amber Crowley, Chelsea Chewning
Report | Print
Sep 28, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to share this feedback with us. We hope to have the opportunity to assist you again in the future.

September 25, 2022

I can’t get over how friendly Amber is! ! So refreshing and an absolute joy to deal with. More

by BAKE4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Crowley
Report | Print
Sep 26, 2022 -

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for taking the time to highlight the outstanding work of Amber and her team! Have a great day!

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