Cross Chrysler Jeep Fiat

Outstanding service department. Have worked with both Karyssa and Kelsi in the service department, very pleased. Have worked with both Karyssa and Kelsi in the service department, very pleased. More

I have been a Cross customer for over 5 years getting any maintenance /work to my truck done there. I traded my truck on a new vehicle and the truck I got ended up having death wobble and bad vibrations they maintenance /work to my truck done there. I traded my truck on a new vehicle and the truck I got ended up having death wobble and bad vibrations they did put a new set of tires on it and gave me a loaner to drive the truck spent over four weeks in the shop I was told by Jeff (sales manager) if the issue was not resolved they would offer to buy the truck back. Well the issue still exists and I have been told four times that they would get me a buyback number but now cross will not respond to any text or phone calls. After taking the truck in for the issue the salesman avoided me and would ignore me standing right in front of them. They even told the two salesman that I worked the deal with to no longer talk with me and assigned another salesman to deal with me all he did was tell me he would get me the info I asked for and never follow through. I answered calls and text from them when they needed Information on my trade so they could provide details to a customer trying to buy it Overall Cross Jeep and their sales teams lack of integrity and honesty is very disappointing and if you are looking for a dealership that offers customer service after the deal is done keep on looking because that doesn’t exist at Cross. More

Aaron assisted us with our purchase. He was professional and personal. We went to look at one vehicle and Aaron found another vehicle on site that met our needs better. Great service!! He was professional and personal. We went to look at one vehicle and Aaron found another vehicle on site that met our needs better. Great service!! More

Sight unseen purchase and exceeded all expectations. BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure BJ, Austin, and Mark made the experince the best I have ever had. I highly recomend them and I will be back again. Take the tme to call and I am sure you will not be disapointed. I have been self employed for over 30 years and recognize those who strive for excellence. They all did. More

These guys are the real deal! Incredibly honest, diligent, and professional! I looked for my jeep for months and in my opinion, these guys went above and beyond to help me. I delt Incredibly honest, diligent, and professional! I looked for my jeep for months and in my opinion, these guys went above and beyond to help me. I delt with many dealerships in the process but cross jeep really impressed me. If you luck up and get to deal with BJ, Chris, or Mike I can guarantee they'll take care of you. I will certainly be using them for all my future jeep needs! Thanks so much guys! A++ REALLY More

From purchase to maintenance, I have had a wonderful experience with Cross. Tyler in service is always so proactively helpful and I’m so grateful for the level of service he provides. I’m loyal to Cross experience with Cross. Tyler in service is always so proactively helpful and I’m so grateful for the level of service he provides. I’m loyal to Cross. More

Our sales rep Aaron was informative, easy to talk to and not pushy at all. not pushy at all. More

I bought a Used Jeep from these guys and had it Shipped to Nevada. This was the first time I’ve done anything like this and Shawn and the crew were super helpful. They made this process so easy and kept my to Nevada. This was the first time I’ve done anything like this and Shawn and the crew were super helpful. They made this process so easy and kept my worries at ease. Great Dealership!!! More

BJ and the rest of the team were awesome to work with. We will be back. We will be back. More

Shawn and BJ were great to work with! We love the truck ♥️ Thank you guys! We love the truck ♥️ Thank you guys! More