Back

Cross Creek Subaru

Fayetteville, NC

5.0
117 Reviews

497 N. Mcpherson Church Rd

Fayetteville, NC

28303

Directions

By Type

117 Reviews of Cross Creek Subaru

February 23, 2026

we always have great service here. Paula is great at assisting us and always goes above and beyond. She always makes sure you are well taken care of and really remembers the customer. More

by kkarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gigi is also very helpful whenever I have brought my car in for service. , Cross Creek Subaru
February 20, 2026

Paula, at cross creek subaru is fantastic! Not only does she show unwaivering professionalism, compassion More

by jochb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
paula, Cross Creek Subaru
Feb 23, 2026 -

Cross Creek Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cross Creek Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2026

A highly professional environment. They quickly got to work, consulted me on something extra that needed to be done and I was out after an hour. My consultant was also very professiona More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
Feb 21, 2026 -

Cross Creek Subaru responded

Hi Tom, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 19, 2026

I was very pleased with the service provided. The agent was knowledgeable and offered professional advice. He was also very courteous and polite. More

by lkayr1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
Feb 21, 2026 -

Cross Creek Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cross Creek Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2026

Cross Creek Subaru is friendly, honest and does the maintenance on my vehicle very efficiently. They are professional and remember me as a client. More

by NCMiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby, Emily, Cross Creek Subaru
Feb 19, 2026 -

Cross Creek Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 13, 2026

Very professional and courteous. Always explaining what is going to happen when I interact with them. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan, Cross Creek Subaru
Feb 16, 2026 -

Cross Creek Subaru responded

Hi Mike, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2025

Easy making appointments. Quck and courtese checkin. Great service at a good price. Washed my vehicle. More

by Jrerko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
November 08, 2025

The Cross Creek team quickly diagnosed and fixed my Forester quickly. They also provided a loaner car while they had mine. More

by beekay7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
November 08, 2025

This Subaru dealership is very organized and worth the visit. Paula is super. She is well organized and she she knows cars. She pays attention to you until you're on your way home. The experience knowing More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Paula., Cross Creek Subaru
November 05, 2025

All my interactions with this dealership have been courteous and accommodating. I would highly recommend them. More

by dangunning135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
1
...