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Crossroads Ford of Henderson

Henderson, NC

4.6
116 Reviews
Call Dealership (252) 492-5011

1675 Dabney Dr

Henderson, NC

27536

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116 Reviews of Crossroads Ford of Henderson

June 29, 2026

Patricia is a amazing salesperson and Orlando is a wonderful person. Great dealership to work with and they treat you like family!! More

by tickytaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia Drews
Report | Print
June 26, 2026

Do a good job getting you what you requested, vehicle and price range costumer service More

by thorntonr97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patricia , John Bowman
Report | Print
June 18, 2026

My husband and I had a great experience from the beginning to the end. The salesman, the manager and the finance manager all played a part in us purchasing the vehicle. We will like to have a specia More

by Peds4kids
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ORLANDO, MICHAEL ,FINANCE MANAGER
Report | Print
Jun 20, 2026 -

Crossroads Ford of Henderson responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Henderson! We hope to be of service to you again! Take care!

June 14, 2026

They said yes, when others said no. When they are a major dealer ship and the others weren't. So they speak volume and mean it. If they say that they can help you believe them. Ask for More

by robbiec974
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Branch
Report | Print
Jun 24, 2026 -

Crossroads Ford of Henderson responded

Thank you for the wonderful review! We're honored that you chose to place your trust in us, and we're glad Michael Branch and our team were able to help make it happen. We truly appreciate your kind words and your faith in our dealership. Congratulations on your vehicle, and we look forward to serving you for many years to come!

May 26, 2026

The service was good but I just purchased a 2025 bronco and had to take it back twice to have it worked on in the two months that I’ve had it More

by Cartergirl1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bowman
Report | Print
Jun 24, 2026 -

Crossroads Ford of Henderson responded

Thank you for your feedback and for choosing us for your new Bronco. We're glad to hear you had a positive experience working with John Bowman, though we understand your frustration with needing service so soon. We appreciate your patience and the opportunity to assist you, and we look forward to continuing to provide you with excellent service.

April 03, 2026

Do not keep their word on what they tell you bad business, sales and service I will never go here again! More

by dclemonts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David,kirby
Report | Print
February 06, 2026

Very good buying experience. Bobby was my salesman. He was quick and efficient. Had the vehicle I was coming to see ready and handled everything. Definitely a great place. More

by jpfrericks5845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby
Report | Print
Feb 08, 2026 -

Crossroads Ford of Henderson responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 09, 2025

Very professional dealership from front desk person to all the way up to the management More

by melvinwrightjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Branch
Report | Print
Nov 12, 2025 -

Crossroads Ford of Henderson responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 07, 2025

JJ is one of the best mechanics and David got me in and out fast More

by Robert.high
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jj
Report | Print
Nov 08, 2025 -

Crossroads Ford of Henderson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Henderson! If you have any further questions, please give us a call. We're always happy to help!

August 09, 2025

Scheduled my service appointment for my Ford Maverick without any problems....completed the service on a timely manner and as usual provided a call to let me know that my vehicle was ready for pick up... More

by jandfparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bowman
Report | Print
Aug 11, 2025 -

Crossroads Ford of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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