Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crossroads Ford of Prince George
Prince George, VA
308 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
308 Reviews of Crossroads Ford of Prince George
April 30, 2026
I went to the "Quick Lane" for an oil change and tire rotation when the service department I normally go to was not taking any walk ins. I was given the length of time that the wait would probably be. ( rotation when the service department I normally go to was not taking any walk ins. I was given the length of time that the wait would probably be. (Nearly lunch time and three cars ahead of me). Very upfront about the wait which was appreciated. It did take a lot longer than I expected, but I was given a discount because of that. Not expected but very much appreciated. Staff was helpful and it's nice to be able to see the work being done to your vehicle. More
by stay34
Employees Worked With
Donavan Miller- "Quick Lane"
April 22, 2026
I had a fantastic experience with this dealership. They picked up my car for an oil change, tire rotation and new wipers. Brought it back later in the day. All the work was done, due to employee incen They picked up my car for an oil change, tire rotation and new wipers. Brought it back later in the day. All the work was done, due to employee incentive promotion when I bought my car, it was all complimentary. I couldn’t be happier! AR More
by Pearl
Employees Worked With
Ron and Carol
March 02, 2026
I've never had a better experience in buying a car. People were friendly efficient and cared about my experience. I will return with future business if buying a Ford People were friendly efficient and cared about my experience. I will return with future business if buying a Ford More
by Mywayhighway70
Employees Worked With
Kenny Wingfield
February 20, 2026
I bought the car from Crossroads and during purchase process I asked if there were any outstanding recalls on it and I was told no, there were no recalls. Later got notice there was actually a recall on process I asked if there were any outstanding recalls on it and I was told no, there were no recalls. Later got notice there was actually a recall on it. Took the car in for the repair of the recall. They said it would take a week to fix. During the recall repair they damaged the turbo which they had to replace because of the damage caused by the mechanic which then required an additional week to complete the repair. Eventually got the car fixed. If I knew that the car had an existing significant recall on it I would not have purchased it. More
by RONLEWIS63
Employees Worked With
Service department
December 30, 2025
I had a great experience working with Jessy Marlon Nichols while purchasing my vehicle. He handled everything professionally, communicated clearly, and made the process smooth and stress-free. I’m ver Nichols while purchasing my vehicle. He handled everything professionally, communicated clearly, and made the process smooth and stress-free. I’m very satisfied and highly recommend his services. More
by haroon.fedayee
Employees Worked With
Marlon nicholes
December 05, 2025
The sales team made purchasing my new vehicle extremely easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. easy and straightforward. It was a great team of people to work with. Thank you Crossroads for the excellent customer serivce. More
by marshetta
Employees Worked With
Mary Robertson, Kenny Wingfield, Will Nichols
