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Crossroads Ford of Wake Forest

Wake Forest, NC

4.8
438 Reviews
Call Dealership (919) 556-3191

10101 Capital Blvd

Wake Forest, NC

27587

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439 Reviews of Crossroads Ford of Wake Forest

June 19, 2025

⭐️⭐️⭐️⭐️⭐️ Buying a vehicle can sometimes feel like a root canal wrapped in paperwork—but not at Crossroads Ford in Wake Forest. Alex (my salesman) and Steven (the sales manager) made the whole experienc More

by mattbruner11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Steven
Report | Print
June 16, 2025

LUIS BAUTISTA WAS EXCELLENT. I WAS UPDATED ON MY REPAIR STATUS WITHIN 5 MINUTES OF REACHING OUT. HE WAS MORE THAN PROFESSIONAL AND ACCOMMODATING. More

by Chris Dusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS BAUTISTA
Report | Print
Jun 17, 2025 -

Crossroads Ford of Wake Forest responded

Hi Chris, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

June 16, 2025

The Service Team was outstanding. My quote and repair was completed promptly and with quality! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Belmonte
Report | Print
Jun 17, 2025 -

Crossroads Ford of Wake Forest responded

Hi Chris, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

June 05, 2025

The best sale person ,(Sam) very informative. Professional and friendly staff a good experience. I plan on using then for service. More

by phillyfish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Jun 11, 2025 -

Crossroads Ford of Wake Forest responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

June 04, 2025

Fast service. Nice people. Comfortable waiting area. I will definitely do there again. Thank you, More

by rmcintyre740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Jun 09, 2025 -

Crossroads Ford of Wake Forest responded

Hello, we are very happy we could provide you with a positive experience! We hope to be of service to you again! Take care!

May 20, 2025

Professional and friendly staff. 2016 Ford Fusion and 2014 Buick Verano services done at WFNC. More

by apontejulian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
May 23, 2025 -

Crossroads Ford of Wake Forest responded

Hi, we're happy you found our staff to be so supportive during your experience here at Crossroads Ford of Wake Forest, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2025

Me atendierom Bien y muy eficientes y contestaron todas mis preguntas yDAny fueuy amable gracias. More

by Celia SAlgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
May 14, 2025 -

Crossroads Ford of Wake Forest responded

Hola, ¡nos alegra haber podido hacer que tu experiencia sea positiva! Si necesitas algo más, no dudes en avisarnos. ¡Buen viaje!

March 14, 2025

I had a very good experience in February purchasing my 2025 Ford Maverick Tremor at Crossroads Ford Wake Forest (NC). The entire process from start to finish went very smoothly. I highly recommend CFWF. More

by caryg6018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Hostetler; Tyler Porter
Report | Print
Mar 18, 2025 -

Crossroads Ford of Wake Forest responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

March 10, 2025

Great service, friendly interactions, reasonable turnaround and price. I will continue to go to Crossroads Ford. More

by dhcooper818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Mar 13, 2025 -

Crossroads Ford of Wake Forest responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 16, 2025 -

Crossroads Ford of Wake Forest responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

I enjoy working with Richie he always goes above and beyond to try and get you in your new vehicle You should give him a call More

by Rteel1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie
Report | Print
Mar 09, 2025 -

Crossroads Ford of Wake Forest responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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