
Crowley Nissan
Bristol, CT
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The service department at this dealership are nothing but crooks. They are lying, deceiving, and misleading people. I have been servicing my car at this Nissan dealer in the past 5 years and every time after crooks. They are lying, deceiving, and misleading people. I have been servicing my car at this Nissan dealer in the past 5 years and every time after they do the service, the car's computer shows up all kinds of codes. They are cutting corners when it comes to the service. They also are skimming on the service and in most cases, they do not do the service at all. I'm talking specifically about the oil change. And that's not all. They replaced my battery back in November of 2022 and the battery has a warranty for 84 months. When I went today to request a new car battery replacement, they refused to replace it for free. Instead, they want to charge me again about $250. The battery that they replaced back in 2022 couldn't last 84 months, because this morning when I tried to turn on my car, the battery was dead. So when I went this morning to this dealer and asked him to replace my battery all over again, the service manager named Joe, told me that 100% warranty on the battery is only valid for the first 24 months after the replacement, which is a scam. At that time, when they replaced my battery, they charged me close to $530 but this service manager told me today that I paid only $290 and something, which is a lie. I remember very well that I paid $290 with my credit card and the rest of the amount I paid with cash, which they probably do not show anywhere if you pay with cash. So, like I said, these people are nothing but crooks. I did file a complaint with Nissan corporation against these crooks. Not just for the battery, but also for their service that they provide. Simply, just stay away from these crooks. I will also file a complaint against these people with the consumer protection as soon as possible. More
So happy with my experience with Crowley Nissan! Informative, and supportive! Thanks sales consultant Dave Perrizi for all the support! My Nissan Rouge is the perfect fit for my lifestyle! Informative, and supportive! Thanks sales consultant Dave Perrizi for all the support! My Nissan Rouge is the perfect fit for my lifestyle! More
Highly recommend Crowley Nissan! Team is excellent to work with. Lots of helpful information provided, they listen to your needs, are super friendly and do not pressure you. Team is excellent to work with. Lots of helpful information provided, they listen to your needs, are super friendly and do not pressure you. More
I purchased and service my Versa here. It's a conveniently located for me. However, Hope to see more smiling faces as I don't feel being welcomed every time I arrive for service. It's a conveniently located for me. However, Hope to see more smiling faces as I don't feel being welcomed every time I arrive for service. More
Crowley Nissan in Bristol provides exceptional service, from Sales to Service every member of Crowley staff goes above and beyond to provide their customers with the best service possible. I highly recomm from Sales to Service every member of Crowley staff goes above and beyond to provide their customers with the best service possible. I highly recommend this dealership. More
I contacted Crowley to inquire about a vehicle, Justin Morin a sales associate answered all my questions. Upon follow up I received Very Good service. I test rode the car then my wife did on a se Justin Morin a sales associate answered all my questions. Upon follow up I received Very Good service. I test rode the car then my wife did on a second visit The Excellent service continued till the deal was closed. 2023 Nissan Rogue SL Mike Parillo More
Excellent sales and service team. I have my car since 2020 (a week before the closed down because of COVID) and always felt like I was a valued customer. From the check-ins since purc I have my car since 2020 (a week before the closed down because of COVID) and always felt like I was a valued customer. From the check-ins since purchased to the reminders that my car needs maintenance (because I definitely needed those…because life happens and the call is like my accountability partner). My last service appointment I had some hiccups after and Richard and Dante were able to assist me. More
I’ve been with Crowley for many years, many cars later. Always excellent service! Quick to help with any needs I have with vehicle. Always excellent service! Quick to help with any needs I have with vehicle. More