
Crown Acura
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 28 reviews
I love my RDX, thank you Matthew Dodok for the amazing experience! I’ll be back for another Acura. experience! I’ll be back for another Acura. More
Matthew Dodok helped me replace my 17 year old MDX. I drove from an hour away and I’m glad I did. He took his time and answered all my questions on my new MDX. Thank you! I drove from an hour away and I’m glad I did. He took his time and answered all my questions on my new MDX. Thank you! More
I LOVE my RDX and the process was such a breeze working with Matthew! Thank you! with Matthew! Thank you! More
I've purchase 2 cars from Crown Acura. My salesman is Matthew Dodok and cant begin to express how satisfied I am. Both deals went as smooth as possible. Matt is super knowledgeable and pr My salesman is Matthew Dodok and cant begin to express how satisfied I am. Both deals went as smooth as possible. Matt is super knowledgeable and professional . Both deals were great deals. I felt comfortable doing the deal. Didn't feel pressured. It was all around a great experience. After the fact I felt the same way. I looked at the numbers and it was just a great deal. The service department is amazing. Fast and ultra professional. Even had snacks. I 10 out of 10 recommend Crown Acura! Great dealership! Great staff! Great Deals. More
Very disappointed with crown acura, have a recall on my vehicle for more than 2 years now and they did not fix it. First they say that they dont have needed parts, then I took an appointment six months in vehicle for more than 2 years now and they did not fix it. First they say that they dont have needed parts, then I took an appointment six months in advance and they called one day before the appointment saying that they have to push it one more month, then they did the same thing again one day before the appointment saying they are backed up and unable to fix the recall. I do not trust this dealer anymore as they cant keep appointment booked MONTHS in advance. The customer is paying the price of their lack of planning. More
Response to online and phone inquiries was quick and responsive. Sales person Charles Drago was courteous, knowledgeable and supportive. I feel like he always has my interests in mind when dealing with responsive. Sales person Charles Drago was courteous, knowledgeable and supportive. I feel like he always has my interests in mind when dealing with him. More
My salesman, Jared Greene gave the most exceptional experience I ever had in my years of car buying. His expertise and patience was absolutely amazing. He answered all my questions and took his time ex experience I ever had in my years of car buying. His expertise and patience was absolutely amazing. He answered all my questions and took his time explaining the details of my new vehicle. I have to say the whole staff was so welcoming & made me feel like I was the only customer in the building. I will be back as will my children when the time comes. He even called me the next day to see if I had anymore questions. 😊 Again, Thank you Jared for presenting me with my dream SUV. More
I have bought 3 Acuras from this dealership and Vince. Vince is knowledgeable, accommodating and aims to please. I won’t deal with anyone else. Vince is knowledgeable, accommodating and aims to please. I won’t deal with anyone else. More
I had a very nice experience when buying an ILX. My sales rep was Vince Gill Cuffaro and he did a great job. I had a lot of questions and he answered them promptly. He organized delivery to my hou My sales rep was Vince Gill Cuffaro and he did a great job. I had a lot of questions and he answered them promptly. He organized delivery to my house so it was really effortless for me. The whole process from start to finish went well and I am quite happy with how everything went. Thanks to Vince and the car delivery guys from Crown! More
My salesperson, Vince, always does a great job with understanding what I'm looking for and helping find a good fit...on Acura #6 now from this dealer understanding what I'm looking for and helping find a good fit...on Acura #6 now from this dealer More