Crown BMW of Greensboro

I continue to have my vehicle serviced here not only because it was purchased brand new from Crown BMW....Service advisor Mr. David Clark is the reason. He is absolutely the best...professional, great communication, keeps his word, always willing to go above and beyond what is asked or required to get the situation handled you are made to feel like your problem is all that matter no matter how busy he is. Mr. David Clark is the reason I will continue to use Crown BMW service. As for the actual service the work is done well...my only complaint is sometimes my light colored interior is left with dirt smudges after service is complete.

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On my initial experience with BMW on my recent purchase of a 2008 750 IL I was extremely pleased
with the overall service provided. From making arrangements to provide a "loaner" car to the service
in repairing a leak around the seal on my sunroof. A great "first experience."

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I have purchased three new BMW's from Randall Ross in the last year. I also have referred my mother-in-law and brother-in-law to Randall who both bought cars from him within the past year. Randall is professional and knowledgeable. I would highly recommend buying a new or used car from Randall and everyone in the dealership works hard to make sure you are satisfied.

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Great team. Very friendly and helpful. They gave very good deal with great apr. They made my dream of buying a BMW into a reality. Thanks crown BMW.

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The service advisor and the team at Crown BMW of Greensboro is extremely professional. I was grateful of the exceeding customer service the service department provided in my last visit. The quality of work performed on my BMW is exceptional and the overall experience is outstanding. The service team at Crown BMW is not only an highly professional team but also an very friendly team, which made me feel that I was in good hands.

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We have owned BMWs for 20 years. What keeps us coming back to Crown BMW is their attention to detail, great service and exceptional salespeople. We worked with Randall Ross, who took time to listen and ask detailed questions. He was knowledgeable and eager to help us find exactly what we were looking for. We looked around at other brands this time, but came back to Crown BMW because Randall had made a great impression with his people skills and knowledge of the car. He is bright and positive and pleasant to work with which made for a great car buying experience!

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I bought this Cadillac Escalade without seeing or driving it. Antwon went out of his way to send photos, call and even personally delivered it to me in Roanoke, VA, full of gas. I must say I will be visiting Antwon again. I have only wonderful things to say about this transaction.

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I primarily worked with Randall Ross who was relaxed but very knowledgeable and professional. From our first phone call to signing the papers he was attentive to my wants and needs and 'steered' me right to the car I wanted. He let me test drive several but learned as we continued through the process what I main wants were in the car. After choosing the X5, the sales and delivery process was a breeze. My impatient 11 year old was with me but never asked 'how much longer dad?' I definitely recommend Randall and Crown BMW.

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Ed and I had an Excellent experience with Randall. I will recommend him to all my friends. There was no pressure at all from him on buying the car which made my car shopping fun. Randall was very knowledgeable about the BMW's and was able to answer my questions. I will be back to see Randall in about 2 years for another BMW. Crown BMW dealership also had the best coffee.
Thank you,
Michelle Dalton

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This was the first time I have done business with Crown BMW and it was a great experience. Stuart Ferrell was very helpful, considerate. I would recommend this dealership whether buying a new or used vehicle.
Sandra Caudle

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