Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
Metairie, LA
3,394 Reviews
Crown Buick GMC is your complete resource when it comes to purchasing and maintaining your GM vehicle. Family owned and family run, it's no surprise that "We run on Relationships"!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,394 reviews
February 05, 2026
I always feel confident having my car serviced at Crown. They use the right parts. They have the right training. It’s an honest outfit and I appreciate that. They use the right parts. They have the right training. It’s an honest outfit and I appreciate that. More
by MBONCK
Verified Customer
February 05, 2026
Great, easy experience overall. In and out in 3 hours. We spent most of our time with Joe and he was great to work with. Joe was awesome. We also interacted with Rola and Marsha In and out in 3 hours. We spent most of our time with Joe and he was great to work with. Joe was awesome. We also interacted with Rola and Marshall and they were both professional as well. Would recommend this dealer for sure. More
by johnny44
February 05, 2026
Great service Philip help Me out to find the car I need it.. 5star for sure it.. 5star for sure More
by edg3xxx
Employees Worked With
February 04, 2026
Eric was very nice he greeted me at the door. The process was very quick and pleasant. I picked exactly what I wanted and didn't have to spend my whole day getting it. The Finance manager was gre The process was very quick and pleasant. I picked exactly what I wanted and didn't have to spend my whole day getting it. The Finance manager was great as well. I will refer my family and friends. More
by neeky_s
February 04, 2026
The experience was great. . Scott was easy to work with … and was pleased with the price and overall process at Crown . Scott was easy to work with … and was pleased with the price and overall process at Crown More
by EDWARD.A.CATOIRE
February 04, 2026
The salesman and finance manager were both easy to deal with. No gimmicks or tricks. I love my new Terrain. with. No gimmicks or tricks. I love my new Terrain. More
by BTGREER1
February 04, 2026
I rate this dealership a #1 it’s the Best dealership that I’ve ever bought a vehicle from. I will Definitely do future purchases with them. I’ve ever bought a vehicle from. I will Definitely do future purchases with them. More
by VHEARD230
Employees Worked With
February 03, 2026
The communication and service were excellent, the wait was just right, and the recommendations were precise. Overall, I walked away fully satisfied from this location. was just right, and the recommendations were precise. Overall, I walked away fully satisfied from this location. More
by NIMAZEP
Employees Worked With
February 02, 2026
Kade Hildalgo was my salesman and he did an exceptional job informing me about the vehicle and working on the price job informing me about the vehicle and working on the price More
by alltempjohnny
Employees Worked With
