Crown Ford - Service Center

Came in about 3 weeks to have my oil and battery changed. After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery a After 1 hour+, they said everything is all good and charged me. Today, my car battery died and I find out that they did not replace the battery and kept the old one in. I had to move my car and jump it then drive all the way back. They said that they had a "random" battery sitting that they were confused about and decided it was best to wait until someone showed up to pick it up. I don't understand why the could have called me to let me know or investigate to find out that they did not change the car battery. They also did not offer any discount for this inconvenience. I will never come back here again. You pay for a service for them not to perform it and act all fraudulent. More

We had an apt. They overbooked couldn't get to it and ruined our vacation!!!!! They overbooked couldn't get to it and ruined our vacation!!!!! More

Poor Ram service center My ram was born in 2014 and has been at this shop for the first four yr of its life . Each and every time it’s a bad experience . It seam to be an on My ram was born in 2014 and has been at this shop for the first four yr of its life . Each and every time it’s a bad experience . It seam to be an on going thing oh the story I could tell . But the one I hope helps don’t go there . I do becouse it’s the only one close. More