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Crown Mitsubishi of Washington

Washington, PA

Overview
Reviews
Vehicles
4.2
10 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1490 W Chestnut St

Washington, PA

15301

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Showing 10 reviews

October 15, 2025

Great team, great selection, and great people. This dealership is world class with a new facility, great service department, and a comfortable customer lounge. More

by bill.driscoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayn
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Oct 15, 2025 -

Crown Mitsubishi of Washington responded

Here at Crown Mitsubishi of Washington, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 14, 2025

Good people clean environment good location nice selection of cars great sales people and all around good experience More

by smittyvj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deloreone
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Oct 14, 2025 -

Crown Mitsubishi of Washington responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Crown Mitsubishi of Washington to be a positive one. Please don't hesitate to reach out if you need anything else.

October 10, 2025

Got a great truck after slight miscommunication the issue was resolved in a professional and respectful manner. I would recommend this dealership to friends and family. Robert P Riggs More

by bobriggs4661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
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Oct 10, 2025 -

Crown Mitsubishi of Washington responded

It's fantastic to hear that we provided you with great customer service, Robert! We truly appreciate the opportunity to do business with you. Thanks for choosing Crown Mitsubishi of Washington!

October 09, 2025

The manager promised a cap for my new ram 1500. And have not held up to there promise. They have done nothing but play games with me and now refuse to return my phone calls and lie to me when in pe More

by bobriggs4661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel and the finance manager.
Report | Print
Oct 13, 2025 -

Crown Mitsubishi of Washington responded

Providing a positive experience is our top priority, so we're disappointed to hear this, Robert. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 05, 2025

The sales rep India was very knowledgeable and helpful in explaining the nuances of hybrid vs plug-in hybrids vs electric vehicles. She also took very good care of me from show room to test-drive to closing More

by adichadran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Diamond Perry
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Oct 05, 2025 -

Crown Mitsubishi of Washington responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Crown Mitsubishi of Washington!

September 28, 2025

Matt and sales manager was eas to work with. Gave me a deal I was looking for More

by dgdurango18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt , can't remember sale managers name
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Sep 28, 2025 -

Crown Mitsubishi of Washington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 24, 2025

The salesman Shayne was very knowledgeable and provided a great buying experience. I was very satisfied with his attitude. More

by joeneighbor3
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shayne Pierson
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Sep 24, 2025 -

Crown Mitsubishi of Washington responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 12, 2025

Helpful staff, great service. Met me in lobby on time for my appointment, had my issue figured out and fixed quickly. More

by sm.kalebj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 12, 2025 -

Crown Mitsubishi of Washington responded

Thanks for sharing your thoughts about your experience with Crown Mitsubishi of Washington. We appreciate your business and hope to see you again soon!

September 12, 2025

Super friendly and efficient. Did a great job fixing my damaged tire at a reasonable price. More

by MRAYHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name, but he was the front desk manager
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Sep 12, 2025 -

Crown Mitsubishi of Washington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Crown Mitsubishi of Washington!

September 12, 2025

The service department tried to charge me $700 plus to replace my battery. This vehicle is not a hybrid or anything. It has a regular battery. I was able to drive a few miles down the road to an AutoZone More

by allencrew26041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 17, 2025 -

Crown Mitsubishi of Washington responded

Thank you for bringing this to our attention, Allen, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.