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Crown Mitsubishi of Washington

Washington, PA

Overview
Employees
Reviews
Vehicles
4.5
55 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1490 W Chestnut St

Washington, PA

15301

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Showing 55 reviews

May 28, 2026

My salesmen Dima was great. Easy to work with. Knew the vehicle and answered every question that we had. Dealer ship was great as well. More

by rossi312
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2026 -

Crown Mitsubishi of Washington responded

It’s wonderful to hear that Dima made everything easy and answered all your questions about the Mitsubishi. We appreciate your kind words and look forward to assisting you again.

May 27, 2026

Salesman was knowledgeable polite. Salesman team worked well . I would buy another vehicle from Crown. More

by paulpownall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2026 -

Crown Mitsubishi of Washington responded

We’re glad our team provided knowledgeable and polite assistance during your purchase of a new Mitsubishi Outlander. Thank you for trusting us with your purchase, and we look forward to helping you again when you’re ready for your next vehicle.

May 21, 2026

New rotors and breaks on all four wheels with 16000 miles? After brake caliper caused rotors to groove and you don’t cover? Bad dealer- why did I buy two Mitsubishis with that service? More

by aeream
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed
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May 27, 2026 -

Crown Mitsubishi of Washington responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 21, 2026

I stopped in for an impromptu oil change and was quickly accommodated. In and out in about 40 minutes !! More

by Deb Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 21, 2026 -

Crown Mitsubishi of Washington responded

It’s great to hear we could fit your Mitsubishi Outlander Sport in on short notice and have you back on the road in about 40 minutes. Thanks for choosing us for your maintenance. We look forward to helping you again.

May 19, 2026

Seemed to be a bit disorganized. Service should be marked clearer Coffee station below par More

by jeffrey-federoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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May 19, 2026 -

Crown Mitsubishi of Washington responded

Jeffrey, We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. Please contact us directly.

May 12, 2026

Walking into Crown Washington dealing with my salesmen Tommy and the financial department was a very pleasant experience. From start to finish it went very smoothly. More

by meganrosegardner229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Crown Mitsubishi of Washington responded

We’re glad Tommy and our finance team ensured a seamless process from start to finish. Thank you for choosing a new Mitsubishi and enjoy every mile.

May 08, 2026

from the moment i inquired about a car to the end everyone i spoke to was great. I originally looked into a used car on their lot but was able to put me into a brand new one which ment i didnt have t More

by stacy3817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2026 -

Crown Mitsubishi of Washington responded

Thank you for sharing your experience and for choosing a new Mitsubishi Outlander Sport. We’re glad our team made the process seamless and that the 5-year/60,000-mile coverage gives you added peace of mind. It means a lot to know we delivered a better experience than your previous visit next door.

May 07, 2026

Everyone at Crown Mitsubishi was wonderful to work with. They are knowledgeable and very friendly. Truly a great experience! More

by rosey24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dima Lorenzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2026 -

Crown Mitsubishi of Washington responded

It’s great to hear our team was so knowledgeable and friendly during your visit. Thank you for choosing Mitsubishi, and we look forward to assisting you again.

May 01, 2026

Had a great experience what’s the purchase of two vehicles from Miss dealership all the sales people and financial officers and the service people are wonderful. I would recommend them to any of my f More

by bmverbonach1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Delorean Boone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Driscoll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2026 -

Crown Mitsubishi of Washington responded

We’re thrilled you chose us twice for your Mitsubishi purchases and trusted us with your Outlander Sport service. Our sales, finance, and service teams aim to make every visit seamless. Your referral means a lot, and we look forward to welcoming your friends and family soon.

April 29, 2026

They pushed me to visit the dealership and convinced me to trade in my previous car for a 2025 Toyota Corolla Cross Hybrid with 19,000 miles and an accident history for $28,000. After checking other dealer More

by krishna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Delorean Boone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Burnley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2026 -

Crown Mitsubishi of Washington responded

Respectfully. Your review does not represent what happened the day you were here at the dealership. You purchased a vehicle below market average and were given above market value for your trade. We spent a lot of time going over figures and values to make sure that everything was agreeable on both sides. We took every call and you had spoken to multiple people in the dealership.

Apr 30, 2026 -

krishna responded

I raised pricing concerns only after the purchase, when I verified the vehicle was priced above comparable listings. A simple search shows a new Toyota Corolla Cross Hybrid 2025 is typically listed around $29,000–$30,000, yet I paid $28,000 for a used vehicle with ~20,000 miles and a prior accident history. It is reasonable to question whether I would have chosen this deal instead of spending slightly more for a new vehicle. More importantly, the vehicle has mechanical and maintenance issues that were misrepresented at the time of sale. I was told the vehicle had been serviced, yet an independent inspection indicated otherwise, and the vehicle exhibits brake vibration at highway speeds. Despite promptly notifying your dealership, there has been no meaningful effort to inspect or resolve these issues. This raises concerns of misrepresentation and failure to meet basic standards of merchantability. I am requesting a good-faith resolution, including inspection and repair of the issues at no cost.

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