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Crown Motors Holland
Holland, MI
158 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 158 reviews
December 28, 2020
We all know Crown is - in biz to Make a Profit. But - We all know Crown is - in biz to Make a Profit. But - at whose expense? Sorry to say, in my case (so far) - it's been at My Expense... Certainl We all know Crown is - in biz to Make a Profit. But - at whose expense? Sorry to say, in my case (so far) - it's been at My Expense... Certainly, we all make Mistakes. But, will Crown - own up and be Responsible? Been 3 weeks now - hoping they'll take Responsibility... Dan Marzynski (GM) has Ignored my tele calls and email. Troy DeWys tried Bullying me into eating their mistake - owning up to only $200. Their Mistake? Disguised a bad wheel bearing - explained it was tire noise and wind from roof rack... My expense? $911.60. Will post update if Crown takes full Responsibility... And I welcome Crown Motors to Respond to this review - yes, Please respond Mr Marzynski... More
by marvin
Employees Worked With
Dan Marzynski, Troy DeWys
November 03, 2020
As good as an experience as you can have purchasing a car. Crown in the person of Mitch Pratt provided great long distance service. Hassle free, great follow up, fair pricing, timely service. You cannot car. Crown in the person of Mitch Pratt provided great long distance service. Hassle free, great follow up, fair pricing, timely service. You cannot ask for more. More
by JFB
Employees Worked With
Mitch Pratt
December 30, 2019
Service worked at solving 2 problems. It did take 3 days after it was already precertified. Had to drive 3 days to take new purchase home. worked at solving 2 problems. It did take 3 days after it was already precertified. Had to drive 3 days to take new purchase home. More
by cornell
Employees Worked With
Rod Arendsen, James
October 12, 2019
Service routine Knowledgeable and Friendly staff. Always take the time to explain and/or answer any questions Clean and welcoming waiting area. Work begins at Appo Knowledgeable and Friendly staff. Always take the time to explain and/or answer any questions Clean and welcoming waiting area. Work begins at Appointment time More
by Lmc
Employees Worked With
Rod Aronson
October 10, 2019
Absolutely perfect Crown Motors was excellent during my recent purchase. Erik Lee was exceptional especially with his knowledge of the Cadillac’s. Best company and peopl Crown Motors was excellent during my recent purchase. Erik Lee was exceptional especially with his knowledge of the Cadillac’s. Best company and people I have ever dealt with. Thank you to everyone who was involved. More
by Holts13
Employees Worked With
Erik Lee and Mike in finance
September 11, 2019
2019 XT5 Great salesman Rod! He worked very hard in finding me just what I wanted! Working with both Rod and Mike in finance made buying my XT5 a very enjoyab Great salesman Rod! He worked very hard in finding me just what I wanted! Working with both Rod and Mike in finance made buying my XT5 a very enjoyable experience! More
by Sandra R
Employees Worked With
Rod Arendsen, Salesman
August 05, 2019
Rod's introduction to our new XTS Luxury Cadillac Rod was very thorough and easy to work with during our orientation to our new 2019 Cadillac XTS He also followed up the next day to make sure we wer Rod was very thorough and easy to work with during our orientation to our new 2019 Cadillac XTS He also followed up the next day to make sure we were comfortable and satisfied with our new XTS Rod is a very good customer service representative. More
by carbuff
Employees Worked With
Rod Arendsen, Carole Lyman
July 22, 2019
Great to work with Stopped in on a Monday not intending to purchase a car, was met by Andrew Rennick, we talked and left with a new car. Andrew did a great job explainin Stopped in on a Monday not intending to purchase a car, was met by Andrew Rennick, we talked and left with a new car. Andrew did a great job explaining all options available to me, answer all my questions and did the deal. I would highly recommend Crown and Andrew . Randy, Zeeland More
by Hondaman
Employees Worked With
Brian
June 02, 2019
Easy to buy This is my 2nd car acquisition from Crown and both were easy, quick, and professional. Helpful in finding a car with what I wanted and a good choice o This is my 2nd car acquisition from Crown and both were easy, quick, and professional. Helpful in finding a car with what I wanted and a good choice of colors. More
by Rcp
Employees Worked With
Eddie Rodriguez
May 19, 2019
My review I was very pleased with how fast the service was and how friendly all the service personnel were. I would totally recommend this place to my friends I was very pleased with how fast the service was and how friendly all the service personnel were. I would totally recommend this place to my friends and family. I also loved how cool looking the drive up and into the service center was, very neat and clean as well. More
by D3lphina21
Employees Worked With
Carole Lyman
