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Crown Nissan of Decatur - Service Center

Decatur, IL

4.6
89 Reviews

89 Reviews of Crown Nissan of Decatur - Service Center

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May 25, 2025

Amber Jesse was very helpful throughout the repair process. She kept in contact with me and kept me informed as to what was going on. More

by smittywarpaintart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
May 22, 2025

Crown always provides excellent service and quality work. Customer service is top notch, they are flexible and accommodating More

by Tm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
May 20, 2025

Amber is the perfect person for working with people. She is friendly, helpful and patient. Jacob was exceptional also. Everyone I had contact with was pleasant and helpful. More

by Sandern08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber. Jacob, don’t remember service technician’s name
May 20, 2025

Crown Nissan service was very quick at responding to my needs and follow up for my car! More

by jaweigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 17, 2025

Very good service also easy to schedule an appointment knowledgeable staff and friendly and professional More

by chenisehamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
May 17, 2025

My appointment was on time and completed in an acceptable length of time. They were pleasant to deal with. More

by tsward330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 10, 2025

Great service! In an out in 30 minutes Always treated great there. Thank you for the amazing service More

by kariwilcoxfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
May 07, 2025

Friendly and knowledgeable staff and I definitely will be back and tell my friends and family More

by chenisehamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Brandon
May 07, 2025

Efficient and explained the work needed. Friendly customer service and kept me updated on progress. More

by sosapate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
May 07, 2025

It has free coffee but limited seating in waiting area. You can view service area easy. More

by aclownandmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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