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Crown Nissan of Decatur - Service Center

Decatur, IL

4.6
82 Reviews

82 Reviews of Crown Nissan of Decatur - Service Center

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March 14, 2025

Was very pleased with the service I received. All the staff were knowledgeable courteous and friendly More

by thetaylors528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative and woman who processed my payment
March 11, 2025

I know that Master Technician Steve Hayes will correctly diagnose any problems with my vehicle and clearly explain them to me. More

by brett_a_robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hayes
March 11, 2025

Always great to have Charlie and his staff provide service on my cars. It starts at the top!! More

by kchmz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
March 08, 2025

Congenial staff. Was first oil change/checkup. Seems all was done appropriately, Was in/out in appropriate time. More

by annhardcastle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have names, handy
March 07, 2025

Great customer service and communication. Amber is always a pleasure to work with and I didn’t get the other ladies name behind the desk but she was awesome as well. Flexible scheduling is g More

by TMKAT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
March 07, 2025

Friendly on time visit. I would recommend crown for my service needs in the future. More

by billkefalas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
March 06, 2025

Very good service. My car was ready when promised The waiting area was nice Friendly staff More

by pattyernst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
March 04, 2025

When I got there you took my auto right it and do an expert job In a little over an hour. Great job. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
March 03, 2025

They got my truck in and got the service done in excellent time along with great customer service. More

by jesse_adrian81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
March 01, 2025

Friendly and good service. They saved me money by finding me a good used radio for my car because the new ones were too expensive. I have an older car. More

by jeannette.zerfowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and a nice man in the service department.
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