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Crown Nissan of Decatur - Service Center

Decatur, IL

4.6
82 Reviews

82 Reviews of Crown Nissan of Decatur - Service Center

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February 05, 2025

They treat me like a valued customer. They are thorough and efficient. I never question if what they diagnose is valid because it always is. It took a little longer than I expected due t More

by reddjewl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie, Tyler, TJ, efficient exit staff.
January 27, 2025

Service manager Charlie Cloyd did a fantastic job getting me in and solving the problem with an excellent mechanic . Very pleased !! More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cloyd
January 24, 2025

Prompt and courteous. Efficient and tidy. Will return as a customer. Worked with my schedule More

by RSCS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names
January 23, 2025

Service dept. has always maintained my truck above & beyond my expectations . I know my truck is in Good Hands & being taken care of properly. Thank You so much. More

by SHARON-COLE1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
January 23, 2025

Crown Nissan goes above and beyond for their customers. I would reccommend this dealership to anyone lookong to buy a car or for service More

by Roblis95
Recommend Dealer
Yes
Employees Worked With
Amber, Caleb, Tyler
January 22, 2025

Very pleased with every one at the dealership, from the salesman to the guys in the service department. More

by trophywife23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, can't remember name of service department guy
January 17, 2025

I was very appreciative of the fast service for my tire with a nail in it. And they didn't charge me. Was a blessing as well. Thank you so much More

by tomatolou59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt jnow.name
January 10, 2025

They are always professional and efficient when I need service done on my vehicle. The service is always good and on time. More

by rstrachanii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
January 10, 2025

Always have the most thorough quality work at Crown for the last 22 years ! Very satisfied! More

by XKRISTENEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
January 10, 2025

I appreciate the communication and prompt service when I took my Pathfinder in for the first service appointment. Very friendly too! More

by JJUDY828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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