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Crown Nissan of Decatur - Service Center

Decatur, IL

4.6
82 Reviews

82 Reviews of Crown Nissan of Decatur - Service Center

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January 10, 2025

Amber is so helpful and welcoming! I can't say enough for her and your service department. The manager was very detailed in his explanation of the damages to my car. Very competent an More

by Paula McKinzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, and I'm not sure the head mechanics name.
January 05, 2025

Usually good experience. This time forgot to air up tires and even though I was charged. More

by ian.boysen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
January 03, 2025

The customer service at this dealership is very good. I am so happy I came here. More

by Greenanitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
January 02, 2025

Very satisfied with my service on my van, I’ve always had great service, this last service I was in and out in less than 20 min More

by CGPAGE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know any of their names
January 01, 2025

The customer service was great and I was in an out of the shop in a very good time. More

by Greenanitra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nice female employee
December 31, 2024

Great customer service and a concern to make our experience a great one. I highly recommend this dealership More

by gibesgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Shilz and the service manager. The account was a great experience too
December 30, 2024

Thanks for your service I was really pleased with it the service was done in a timely manner well done!!! More

by JANICEMCKINNEY57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
December 24, 2024

Amber did a terrific job! She got back to me about the details of my repairs timely. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
December 21, 2024

Great service Friendly team, they were very helpful, was able to be in and out on my lunch hour More

by Donnameachum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
December 14, 2024

They act professional when I drop off and pick up my vehicle. The service was done in reasonable time. More

by jesse_adrian81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, Charlie
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