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Crystal Lake Chrysler Jeep Dodge

Crystal Lake, IL

4.0
436 Reviews

5404 S Illinois Rte 31

Crystal Lake, IL

60012

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Showing 436 reviews

May 27, 2025

Excellent work! I was told what was needed to be done and the problem is fixed! No “oh by the way” additional repairs. More

by dmonsen9
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Doug M
May 26, 2025

I was able to schedule my appointment and they had openings the next day! They were prompt and friendly when changing my oil and rotating my tires. We waited in the waiting area and they were done in More

by alyssa.diguido
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Recommend Dealer
Yes
Employees Worked With
Sarah
May 22, 2025

I have had my Grand Cherokee serviced here many times ,always with good results. Have always been treated fairly and with concern. Highly recommend this dealership. More

by Gwagner85.gw
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
May 16, 2025

The staff was welcoming and professional. I used the quick oil change section. Rebecca was great and took care of things very promptly. Thank you More

by Gharnden42
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rebecca
May 16, 2025

Jay was excellent! ! He kept me informed every step of the way. He was knowledgeable, efficient and easy to talk to. The did my warranty work and a great vehicle inspec More

by Jodie.moran
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jay
May 15, 2025

Ryan kept me informed and helped keep the cost down where possible. I would definitely recommend them More

by elliottscott2
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Recommend Dealer
Yes
Employees Worked With
Ryan
May 15, 2025

I love going there. They always take a very good care of me and always know what they’re doing when it comes to service our cars. Thank you so much for always doing a gr More

by Leticia
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Recommend Dealer
Yes
Employees Worked With
Ryan Dalbis
May 14, 2025

People are always helpful and friendly. Express oil change always let you know any additional work your vehicles needs More

by Mwbeltz29
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rebeca in express oil change
May 14, 2025

Called fore a oil change gave me option for date and time got to dealer at 8:00 am they took it right in because it is a diesel it took a little longer. All the people at the dealership were kind and courteo More

by wilkinsjohn4710
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Recommend Dealer
Yes
Employees Worked With
Doug Miller, Brad Stickels
May 14, 2025

The diesel mechanics here are great! They have gone above and beyond my expectations at every visit over the past 8 years. If I could I’d give them 10 stars. They’re terrific!!! More

by wckrantz
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Casey, Matt and Max (at least I think that’s his name).
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