Cutter Buick GMC Waipahu

Great customer service. Staff is awesome down to service manager and service advisors. Great job cutter gmc Staff is awesome down to service manager and service advisors. Great job cutter gmc More

Cutter Buick GMC Waipahu team did an excellent job repairing my GMC Acadia—professional, efficient, friendly service I truly appreciate!” repairing my GMC Acadia—professional, efficient, friendly service I truly appreciate!” More

I am so grateful for Tom, Romeo, Nohili and Kevin. A great Team that goes the extra mile. They’re GREAT! I would recommend 100% great Team that goes the extra mile. They’re GREAT! I would recommend 100% More

Service with a Smile I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing that stands out for me is the atmosphere. Service with a smile is a lost art in the Customer Service Industry. I feel you will always find it here at Cutter Service Departments. Keep up the great work and stay blessed. Mahalo nuiloa and Aloha. More

Great Service Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC! Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC! More

Poor Service Oil Change turned into oil cap not put back on. Oil all over my engine and I feel they didn't take any great service to help better the situation , bu Oil Change turned into oil cap not put back on. Oil all over my engine and I feel they didn't take any great service to help better the situation , but clean it half xxx and say sorry. oh and cant forget to a free car wash. oh mind you that I have to take on my own to the flag ship car wash! I just cant believe all I got was "I am sorry for this and there is NO CHARGE" no duh no charge how would you even think to try and charge me something on something I didn't do?! Business needs more training. Only nice part of the day was the tow truck driver was awesome and nice! More

Poor customer service. Horrible customer service. Staff unfriendly and rude. Scheduled an oil change that was told was my last one covered under warranty. Go there after wor Horrible customer service. Staff unfriendly and rude. Scheduled an oil change that was told was my last one covered under warranty. Go there after working 12 hours, to find out already expired 2 months prior than originally told. I would’ve got my oil changed some where closer to my home, instead of wasting my time. Then it would take almost 2 hours to do even after having an appointment. Basically asked for the manager and request was ignored. Felt that he really didn’t care! Will never buy a car from them again or plan on getting any further service at this location. More

Services deteriorated Services at this dealership went from great to worst of all in a matter of months. It’s obvious the service desk is overwhelmed with customer complain Services at this dealership went from great to worst of all in a matter of months. It’s obvious the service desk is overwhelmed with customer complaints due to quality is maintenance services. It’s either we don’t have the people to do the work or you’ll need to make another appointment to resolve other problem that you did not indicate on your scheduled appointment. Management should look into these concerns. My next purchase will certainly not be at this dealership. More

Incompetent service department If you love your vehicle DO NOT GO HERE!!! They are not only rude but they don’t know what they are doing! I would not send my worst enemy here. If you love your vehicle DO NOT GO HERE!!! They are not only rude but they don’t know what they are doing! I would not send my worst enemy here. More

Service is crap I have a Buick that I bought from them. The car is 10 months old the air bags service keeps coming on and on star said it needed to be service. I brou I have a Buick that I bought from them. The car is 10 months old the air bags service keeps coming on and on star said it needed to be service. I brought it to service they had the car a week and said there is nothing they could do because it’s not staying on the whole time. So they gave the car back after doing nothing. They also can’t garrentee that the air bags will work if I am in an accident just lovely! This is the second car from them the first was a truck and the transmission went out in it not even two years after we bought it brand new. Never again will I buy from them. I also have the report from onstage and a pic of the dash with the light on. More