D-Patrick Honda

Took 23 civic with 15,000 miles in for a new wheel bearing. Waited almost 3 hours. Got in the car and left. Car still making the same noise. Immediately took it back. They looked at it and said they m bearing. Waited almost 3 hours. Got in the car and left. Car still making the same noise. Immediately took it back. They looked at it and said they mistakenly replaced the wrong side. Scheduled another appt for 10 days later. Took car in again. Had work done. Left and car still making noise PLUS a new noise of scraping metal on the side they replaced. Now it’s been 3 weeks and two visits. Taking back for a third time in the morning! Pissed is an understatement. I have zero confidence in this place. More

They are always great! The only complaint is they are hard to get into for a service. I always liked getting oil change coupons in my email. I don’t get those anymore. The only complaint is they are hard to get into for a service. I always liked getting oil change coupons in my email. I don’t get those anymore. More

Friendly staff, fast service, complete inspection. Service like this makes you feel confident you made to right choice when you purchased your Honda. Service like this makes you feel confident you made to right choice when you purchased your Honda. More

Connor Hammond was amazing to work with and a true professional. We appreciate his friendly disposition and helpful suggestions to keep our vehicle in excellent condition. Thank you Connor! professional. We appreciate his friendly disposition and helpful suggestions to keep our vehicle in excellent condition. Thank you Connor! More

We have purchased two vehicles from DPatrick Honda. In addition to having them serviced there. Always provided excellent service for our vehicles. In addition to having them serviced there. Always provided excellent service for our vehicles. More

Always good service and friendly staff. Waiting room has coffee, water and free popcorn. There is a large TV to watch, so time seems to fly by. Waiting room has coffee, water and free popcorn. There is a large TV to watch, so time seems to fly by. More

All required service work on my car was explained clearly. Staff was very friendly. Waiting area was clean. clearly. Staff was very friendly. Waiting area was clean. More

Always superior service whenever I bring my vehicles in! Chuck and Scott take great care of their customers!! I was in and out in record time. Thank you for all you do to keep me safe and confident driving Chuck and Scott take great care of their customers!! I was in and out in record time. Thank you for all you do to keep me safe and confident driving my Hondas!!! More

Last year, I brought my Ridgeline in for detailing. The detailing expert did an outstanding job which resulted in my bring back my Ridgeline yesterday. Once again, his detailing job was outstanding m The detailing expert did an outstanding job which resulted in my bring back my Ridgeline yesterday. Once again, his detailing job was outstanding making my truck look like new. I have scheduled my 2 other vehicles to be detailed by him as a result of the awesome job on my Ridgeline 2 years in a row. More

On February 8th, 2024, the battery on our 2018 Honda Pilot died. At least the car was in our garage. It was the original battery that was in the car when we bought it new at the end of July 2018. When I Pilot died. At least the car was in our garage. It was the original battery that was in the car when we bought it new at the end of July 2018. When I lifted the hood, I could just see a small portion of the battery. I can see the shocked look on your face! I called your service department and immediately Conner answered. I presented my quandary. He said, “ no problem, I can talk you through removing the stuff covering up the battery”. It is at this point I giggled because he doesn’t know me and cars! He told to do this and that. He knew what the was talking about, then told me to look some other place. He giggled, I laughed. At this point, I think he knew he had a fool at the other end of the line. What a great employee you have, patient AND smart. Finally, he gave me his cell number and had me FaceTime him. We both realized that we would be approaching the supper hour soon, if not doing something different. I’m almost done. That was the “magic bullet”. He could now see under the hood as I could. Through Conner’s EXCELLENT guidance, patience and knowledge, I could finally see that $;&$ illusive battery. Your service department is the best we have ever encountered, and Conner is a big reason why!! We are even to pay our bill! Well, that’s a lie. Your folks are busy all the time answering phones, setting up appointments and sometimes going the extra mile FaceTiming “car idiots”. Connor saved me having to call Roadside or AAA. You should be very proud to have Connor in your organization. Dave Custis More