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DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center

Jacksonville, FL

4.5
176 Reviews
Call Service Center (904) 490-6421

176 Reviews of DARCARS Orange Park Chrysler Dodge Jeep Ram - Service Center

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May 07, 2025

No one tells the truth, lie after lie. The person in charge of my truck never remembered anything, it took from August of 2024, to May for him to remember to order my parts. I just moved t More

by shawn2kallservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Hi Shawn! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Gabriella, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

May 06, 2025

Very easy and quick check in process by Michael. He made sure I was in and out in under an hour! More

by ANGELIQUE.WALDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bass
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May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Angelique, we're gratified to hear that Michael delivered the efficient, friendly service we strive for! Please drive safely and we'll see you again down the road.

May 05, 2025

I really trust this dealership. They always seem knowledgeable and accurate. I have never had a bad experience with this dealership More

by edwardsdina4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear. Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS CDJR of Orange Park team appreciates it!

May 05, 2025

Service was great as ever, they ever researched and pulled my engine hours when requested. More

by wcarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Entire Service Dept
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May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS CDJR of Orange Park. Drive safely!

May 04, 2025

I was there to get my Body Control Mudule (BCM) programmed, but you did not complete it properly and my 2nd keyFOB does not work anymore. Very poor More

by frenchy0328
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
Report | Print
May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Gabriella, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

May 03, 2025

Great customer service. Fixed my recall much quicker than I expected. Also got me an answer about a warranty part and ordered it right away. More

by SCARNAHAN2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bass
Report | Print
May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

We're gratified to hear that our team delivered the efficient, friendly service we strive for! Please drive safely and we'll see you again down the road.

May 03, 2025

Great job. The staff was nice, fast and efficient. Set me up with an appointment within the day. More

by tutobenji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 07, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Customer satisfaction is our top priority, and we truly appreciate your recognition. We hope to see you again down the road!

May 01, 2025

It’s a great experience fast and easy service, I would recommend anyone to dodge More

by aieshawright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Matthew’s
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May 01, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Thanks Aiesha! Please let us know we can earn those remaining two stars on your next visit!

April 30, 2025

Darcar is my go to dealership for my vehicle services. Angela is so nice and she got me in and out. More

by JANICEBROWN1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Matthews
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May 01, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Janice, thank you for entrusting your vehicle to Angela and the DARCARS CDJR of Orange Park team. We appreciate your support and look forward to serving you again soon!

April 30, 2025

Jeff was awesome! If I could give 10 stars I would! Very pleased with the work done on my Jeep Cherokee Sport. More

by Kac57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names of who actually did the work. I only interacted with Jeff Cassel
Report | Print
May 01, 2025 -

DARCARS Orange Park Chrysler Dodge Jeep Ram responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!

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