DCH Freehold Nissan

Manufacturer: Nissan
DCH Freehold Nissan
4041 Route 9 North
Freehold, New Jersey 07728
(800) 586-2590

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Dealership Amenities
Free WiFi
Free Coffee
Cable TV
Waiting Lounge


Twenty-Four Month Rating: 5.0/5

About DCH Freehold Nissan
Certified: DCH Freehold Nissan
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service. This dealership is available to supply quotes for new vehicle inquiries.

About DCH Freehold Nissan
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from one dealership in 1977 to over 32 in 2008. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."

INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.

CUSTOMER SATISFACTION:
Our dealerships have received numerous manufacturers' awards for customer satisfaction in sales and service. As a matter of fact, DCH Auto Group has more J.D. Power and Associates Dealers of Excellence Awards for providing "An Outstanding Sales Experience" than any other dealership group in the country. Please click on the following link to learn more about this prestigious award: www.jdpower.com/autos/certified-dealers. Additionally, DCH has very good working relationship with Consumer Affair agencies.

EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.

INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.

TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.

jblunda
7/23/2008 10:54:35 AM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
First class customer service - from the Sales team to the Business Managers...no nonsense approach. Helpful in every way! Picked my car up on Sat and while driving on Sun, rock kicked up off highway and left a few nicks...frustrated and thoroughly sick to my stomach, the guys eased the pain by immediately asking service to repair and restore.

Thanks to all for a great experience!

J. Blunda

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jrmcguire
7/17/2008 2:56:32 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
I bought the car! Right car, right price, nice people!
They treated me right. They made the entire process easy for the start to finish. They gave me a good price on my trade, made the negoiation process easy and the paperwork and delivery were easy as well.

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HeadlessHorseman
7/7/2008 9:27:17 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
From start to finish,a pleasurable buying experience. No high pressure tactics, no multiple visits to the office manager to get a lower price, no "what do I have to do to get you in this car today" BS.
I learned during the buying process that DCH owned dealerships have a policy/philosophy that ALL sales people will treat ALL potential buyers with nothing but respect and courtesy. And I was.

Why are you subjecting yourself to pain, sorrow and humiliation dealing with those dealerships who are "quasi-criminals" with their bait and switch
sales tactics?! DCH rules!!

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metsfan1975
6/21/2008 9:24:51 AM

Reason for Visit: Service

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
Brought my car in for service the people there were great. Guy was a great help he attended to my need and got me in and out. The manager Gus was also very nice and thanked me for coming in.

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portugoose
6/19/2008 2:24:44 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
I have purchased cars from DCH Freehold Nissan for years now. My wife purchased a New 07 Murano and I purchased a Used 03 350Z. I have never had any of the problems the people here bringing up. I actually had a great experience with the managers and sales staff. I actually contacted them trough the internet and Miguel was a great help and answered all my questions. I also dealt with Tom one of the managers and he was great, very understanding of my situation financially and had his finance guy Ramon help me get approved. They were all great individuals, as I was leaving the GM Barry came out and thanked me for the business what a nice person he was taking time from his busy day to thank me. I would recommend DCH Freehold Nissan to anyone looking for a car new or used.

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jwall2405
1/11/2008 3:15:42 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
I recently purchased a 2008 nissan altima from this dealership.The sales staff and managers were the nicest Ive ever delt with. so I give them all a 5.My car was ready in less than an hour. I would highly reccomend DCH Freehold Nissan. thank you

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jetsfan19630
12/12/2007 3:21:13 PM

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of DCH Freehold Nissan:
Recently I purchased a 2008 Maxima from DCH Freehold Nissan. Let me start by saying that I was very happy overall with the way they treated and did business with me. The salesman I worked with, Eric, was very helpful and honest throughout the whole process of choosing a car and getting me the price that I wanted. I had done alot of research online concerning price and options and knew what I wanted. The managers were very helpful and made sure that my car was ready quickly and that the finance director had my paperwork and contracts ready. I would defnitely recommend them to anyone looking to buy a Nissan.

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