DCH Toyota of Oxnard
Oxnard, CA
Filter Reviews by Keyword
By Type
562 Reviews of DCH Toyota of Oxnard
Great experience I bought a 2015 Toyota tacoma the dealership was great Luis Martinez helped me look at the trucks and he was extremly helpful I would recommend them h I bought a 2015 Toyota tacoma the dealership was great Luis Martinez helped me look at the trucks and he was extremly helpful I would recommend them highly More
Do some research first I bought a used 2011 toyota rav4 in August 2014.. About a month ago my battery went dead and had to purchase a new one. They told to send the invoice I bought a used 2011 toyota rav4 in August 2014.. About a month ago my battery went dead and had to purchase a new one. They told to send the invoice to my money back and it's been 3 weeks and haven't received nothing. Yesterday my tire pressure from tires went on. Got my tires checked. Light still on. Will not recommended anyone to this place! More
Great experience!! Was on the lot for several hours looking at used and new vehicles with out being pressured into a decision. I was helped by Alberto Barbosa and Luis E Was on the lot for several hours looking at used and new vehicles with out being pressured into a decision. I was helped by Alberto Barbosa and Luis Estrada. A Toyota was not first on my list, but I ultimately ended up driving home in a new Corolla S due in part to the great service provided by Alberto and Luis. I had visited many car dealerships (approximately 10) prior to visiting Toyota of Oxnard and they were the best salesmen I worked with. If your visit this location make sure you ask for one of these two young men!! More
Purchased a new Avalon We stopped by to see if they had any 2014 Hybrid Avalons, and they only had one. But it turned out to be the right one for us. We were greeted by Jo We stopped by to see if they had any 2014 Hybrid Avalons, and they only had one. But it turned out to be the right one for us. We were greeted by Jose Leon, and he listened to what we were looking for, and willing to pay. He worked with us and his Sales Dept to get a deal for us that we considered to be satisfactory. So we finished the deal, Jose helped me set up the phone and gave us a good orientation of all the stuff on the "loaded car". The other staff he introduced me to all made me feel welcomed to be one of their new customers. More
Oil Change Raymond was very courteous and knowledgable and answered all my questions that I had. He was quick and efficient in his job and I did not have to wai Raymond was very courteous and knowledgable and answered all my questions that I had. He was quick and efficient in his job and I did not have to wait a long time. More
Thorough, Efficient + Friendly Service I just leased my first car by myself -- feel like a real adult! -- and the people at DCH Toyota of Oxnard made the entire experience really wonderful. I just leased my first car by myself -- feel like a real adult! -- and the people at DCH Toyota of Oxnard made the entire experience really wonderful. As you can imagine, it was a little daunting but they were very patient with me and worked with me to meet my financing needs and explained how everything worked. I really appreciated how they steered me in the best direction (no pun intended), helping me pick the best year and lease terms to meet my business needs. The day of Eddie, my dealer, even set up the Bluetooth for me which was fantastic. No reading the manual for me! Couldn't be happier with my purchase. Would definitely use them again! More
Trade-In pay off non-transparency While it is ultimately my issue to 'know' the exact amount of a pay off for a trade-in, I had a misperception the dealership could find the exact payo While it is ultimately my issue to 'know' the exact amount of a pay off for a trade-in, I had a misperception the dealership could find the exact payoff by contacting the company and would let me know if they did not have the exact figure before the final paperwork was drafted and during the purchase discussion. My perception was they were taking the car and the pay off. I was very clear with them I was not sure of the pay off amount. They never as part of the sale encouraged me to go get the exact amount before the deal could be final as this would have made it more transparent to me the amount was very much part of the deal. My bad. I am now saddled with an almost 600$ under estimate of the pay off amount and my vehicle 2009 Mini S for sale nearly 4000$ more than they gave me for it. Split the pay off underestimate amount? Nope. Buyers beware, know your pay off to the penny during a trade in or be prepared to write a check if you are wrong…or way over estimate the amount owed. More
Replaced original passenger seatbelt I bought the truck new at DCH Toyota of Oxnard a year ago. The passenger seatbelt always had problems: couldn't get it to extend to be able to use it I bought the truck new at DCH Toyota of Oxnard a year ago. The passenger seatbelt always had problems: couldn't get it to extend to be able to use it, most of the times (dozens) that I tried. When I had a passenger, this left me unable to drive, till I finally could shake the belt into usefulness. Bob Cobos has provided excellent customer service for the twenty years I've been having my vehicles serviced there. I explained my situation to him, and asked whether he could help. He had a conference with his management, and it was agreed they'd replace the seatbelt. That was done June 13, the 'belt has worked every time (many) I've tried it, and I m very pleased and very appreciative. More
Service rep Jasmin has been the rep that I have dealt with several times with three different vehicles and has always provided outstanding service. She is outstan Jasmin has been the rep that I have dealt with several times with three different vehicles and has always provided outstanding service. She is outstanding in exlaining both the work to be done and then reviewing what has been done when the work is completed. Her friendliness and attention is like dealing with a member of the family and has helped in scheduling service and rental cars when necessary. She is a real "hand holder". More
Purchasing a new car I'm an old guy so I have been around the block a few times and purchased many new cars over the years. Dan Rollag was outstanding. He was clear, direc I'm an old guy so I have been around the block a few times and purchased many new cars over the years. Dan Rollag was outstanding. He was clear, direct and always professional and positive. We communicated by email and he was forthright and honest. He made the purchase of a new car quite easy without all the hassles and double talk I have experienced with other sales people and dealers. He was head and shoulders above the other sales people I communicated with from various Toyota dealers. More

