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Dahl Honda

Onalaska, WI

2.9
8 Reviews
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2520 Midwest Dr

Onalaska, WI

54650

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Showing 8 reviews

October 13, 2025

I have a 2024 Honda Ridgeline and they are refusing to service it over the price of a battery. More

by Hmills.hm34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service manager was no help and the general manager agreed not to service my vehicle.
Oct 14, 2025 -

Hmills.hm34 responded

I purchased an extended warranty, 100,000 miles or 10 years, and paid an added $3,500.00. I had my new Honda Ridgeline for 8 months and the battery went bad. I did a lot of travel and had over 30,000 miles on it, so they said I had to pay for it. I refused to pay. I called for a service appointment due to parking sensor failures and Dahl Honda in Onalaska refused to service my Honda Ridgeline. I called the service GM at Onalaska WI Honda and he backed the decision to refuse service. I called Honda corporate service and stated my problem and have an open case number. How do we rectify this? I will have to travel 91 miles to the next nearest Honda service dealer.

Oct 17, 2025 -

Dahl Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 26, 2025

I ordered a new Honda this year and had the first complementary oil change. I am always pleased with the service that I get at Dal Honda. They even sent me a video this time while they were working o More

by jane H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
amanda
Sep 26, 2025 -

Dahl Honda responded

Thank you for choosing Dahl Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 05, 2025

The Business Manager was professional and answered our questions. The salesman’s behavior was outrageous and obnoxious. He was extremely rude and condescending. We felt pressured to make a rash decisio More

by LG
Recommend Dealer
No
Employees Worked With
Andrew Zook. Joey Terhune.
Sep 09, 2025 -

Dahl Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

August 17, 2025

Always great service. Always call to check and it is the best dealership,we,have been to. More

by Zdbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know, but great
Aug 17, 2025 -

Dahl Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2024

This is the 2nd time I've brought my car in since acquiring it 19 months ago, both experiences were perfect. I think we all hold dealerships to a higher standard, and in 34 years of owning used cars More

by cheerstwoyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taryn, forgot to look at the guy's name behind the desk.
Dec 07, 2024 -

Dahl Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dahl Honda, we look forward to having you as a valued customer for many years to come!

November 20, 2024

Dahl Honda Onalaska Probably the worst experience on trying to buy a car that I have ever had in 25 years. I was going to buy a car that I found off the internet. I live 3.5 hours away mind you. I was v More

by DontbuyfromDahl
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Jessica
Nov 23, 2024 -

Dahl Honda responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

September 11, 2023

As a 1st time customer very disappointed . ..called about a part and was given a number to text with my request. 1.5 hours later and I still have no response! Not what I expect from a Honda de More

by dawsmg
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry
Sep 14, 2023 -

Dahl Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

January 31, 2023

Eugene was fantastic, Jake was great and the sales manager very accommodating. They were professional, helpful and good to their agreement. Would definitely recommend them. Pleased Ed Barrington More

by ebarintn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene, Jake, sales manager
Feb 21, 2023 -

ebarintn responded

Post it