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Dale Earnhardt JR Buick GMC Cadillac

Tallahassee, FL

4.5
327 Reviews

1850 Capital Cir NE

Tallahassee, FL

32308

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Showing 327 reviews

February 20, 2026

Will did a wonderful job the fastest I’ve ever went through the process and nicest person ever More

by Gj.nanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will smith
Feb 26, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Gj.nanna, we're so glad that we were able to go above and beyond your expectations!

February 10, 2026

Vicente Villena (Vic) was great to work with knowledgeable and very helpful in making my purchase a good experience. More

by rakestrawdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicente Villena
Feb 13, 2026 -

Dale Earnhardt JR Buick GMC Cadillac responded

Rakestrawdean, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dale Earnhardt Jr. Buick GMC.

November 22, 2025

Will Smith was awesome, fast and professional. My fastest vehicle purchase yet. 10/10 would use him again More

by Jdmartin2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will smith
Nov 24, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for leaving us this great review. It’s great to know that our team member Will Smith met all your expectations in finding your “perfect" vehicle. Please feel free to reach out if we can be of assistance. Have a wonderful day!

October 15, 2025

Feb 26, 2021 my A/C on my 2015 Silverado was blowing warm air. I spent $1484.53 at Dale Earnhardt GMC having the leaking A/C condenser replaced along with a discharge line, evacuate and discharge. It is now More

by deer30084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenifer Richards
Oct 18, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

We appreciate you bringing this experience to our attention. Our service manager Shane will be in touch so we can work towards a resolution. We look forward to speaking with you. Warm regards

Oct 20, 2025 -

deer30084 responded

I want the $1259.04 refunded to me that I had to spend on a SECOND a/c repair.. I chose Dale Earnhardt GMC to repair my A/C in 2021 because Jennifer Richards made a point that you use "genuine GMC parts." Well I only got a little over 4 years and 44,000 miles on your "genuine GMC parts." I'll never be suckered by that phrase again.

October 10, 2025

THIS WAS THE FIRST BAD EXPERINCE IVE EVER HAD HERE BUT IT LEFT ME WITH BAD FEELING, SO I WANT BE GOING BACK EVER. More

by goglesby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SKIPPER
Oct 15, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

We would like the opportunity to address your concerns. Our service manager Shane will be in touch to discuss further. We look forward to speaking with you. Kind regards.

October 01, 2025

The staff was exceptionally courteous and thoughtful, ensuring that each service was delivered promptly and flawlessly. More

by twrester66062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenifer Richards
Oct 05, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for your high star survey!  Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out, we are always happy to help. Have an amazing day.

September 30, 2025

It's always a great experience at Dale Earnhardt Tallahassee Florida. Whether you're buying new or getting your oil changed it's always the great customer service that takes me back More

by cherijones2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George , Tim Toth
Oct 05, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for your high star survey!  Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out, we are always happy to help. Have an amazing day.

September 20, 2025

Service was great and service advisor was wonderful very caring and courteous. She was very at tentative to my concerns More

by anniersmith37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Take a Drisdom Service advisor. Very customer oriented. Was courteous, knowledgeable and polite, Tim Toth
Sep 24, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

Thank you for this leaving this review! We're glad to hear you found Takena to be knowledgeable and helpful and the service we provided was quick and efficient. We sincerely thank you for your business and look forward to your next visit... Have an amazing day!

September 05, 2025

They had my car for 8 days, admittedly over Labor Day wknd. Dropped it off Monday 8/25 for 8am 8/26 appt. Didn't hear back until Supervisor called on Saturday 8/30 and said I had to buy a battery befo More

by maclafferty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa
Sep 08, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience and the work performed to be done quickly and accurately. It's disappointing to hear we did not meet all these expectations. Your comments are being shared with upper management, and someone will call you to discuss the issue you encountered further. Again, we apologize for the inconvenience the issue caused. Thank you for your business, and look forward to speaking with you. Kind regards

August 18, 2025

Wait time just to check out was almost 45 minutes. Otherwise it would be ***** for service More

by maelene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not the person
Aug 20, 2025 -

Dale Earnhardt JR Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience. It's disappointing to hear we did not meet all your expectations. Your comments are being shared with management regarding the issue you encountered so that we can improve our processes. Thank you for your business, and look forward to serving you in the future.

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