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Dallas Lease Returns

Dallas, TX

5.0
6,758 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 6,758 reviews

April 25, 2024

ABS sensor came on, on my ram 2500 and brad took care of the problem! Rear bumper had a small sag and took care of that as well! Highly recommend!! More

by Luisretana2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

ABS sensor came on, on my ram 2500 and Brad took care of it for me! The truck also had a minor sag on the rear bumper and went ahead took care of that too! Highly recommend!! More

by Luisretana2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

This is my second purchase in 8 years. I will not ever shop another dealer. Chris Mikell is wonderful to work with and so accommodating. He was not able to make my schedule so he ensured t More

by kimmydawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Dallas Lease Returns responded

Thank you so much!!!

April 24, 2024

Great to work and very understanding. Looks out for your best interests especially financially! Recommend! More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Dallas Lease Returns responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

April 23, 2024

Richard Bell made the process quick & easy. He met & went above expectations. Would buy a car again from Rick, along with the awesome Financial Director Parveen Kumaravelu! More

by Elza98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Kumaravelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Richard and Parveen met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

April 23, 2024

Toronto Harris was very helpful and made our buying process fast an easy. This was our 1st time buying from this dealership and there was no pressure into buying. He looked up other options for us whil More

by bradop2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Dallas Lease Returns responded

It's great to hear that Toronto delivered such an excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

April 23, 2024

From the second we stepped foot onto the lot, we knew we were going to buy a car from here. Brad was so helpful and provided great knowledge on the car we were looking at. Never felt pressured on what to lo More

by amandagrella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us, Amanda. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 22, 2024

Chris was very helpful and made our buying process fast an easy. This was our 1st time buying from this dealership and there was no pressure into buying. He looked up other options for us while we waited t More

by Cynthiamendez817
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

April 21, 2024

We have bought 3 vehicles from DLR and had a great experience each time. If you are shopping for a vehicle I highly recommend you visit DLR. Pete was great to work with and made sure we found what we More

by aworley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pete here at Dallas Lease Returns.

April 20, 2024

Eric was very helpful and made the process every easy. May come back for my wife a car More

by tsorsby219
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Eric delivered such a great experience!

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