Dana Ford Lincoln

Horrible service and not for the customer. Their service is horrible. It took them 8 months to repair my car Their service is horrible. It took them 8 months to repair my car More

Excelente service and ease to make an apoiment also very friendly worker/. Nice waiting area also very nice environment. friendly worker/. Nice waiting area also very nice environment. More

It was a good experience and a good deal. The salesman was professional and played no games. The salesman was professional and played no games. More

Big thanks to Collin Romer for taking care of my 2019 Escape at several service appointments. Escape at several service appointments. More

I was there from 9am- 4 pm . Took forever and I left lied to over and over. I was forced to come back multiple times and I don’t like close by. I love 1 hour away. I asked them t Took forever and I left lied to over and over. I was forced to come back multiple times and I don’t like close by. I love 1 hour away. I asked them to look at navigation system and they didn’t seem to do a thing. Still doesn’t work properly. More

Everyone treats you respect Whatever I wanted they made sure that I got it This is my third Lincoln and won’t be my last I am very happy the deal we made sure that I got it This is my third Lincoln and won’t be my last I am very happy the deal we made More

Bought car 8/3 because it was shaking and rattling. Brought car back two days later for service guy to hear the problem. Brought car back to get fixed a week later yo be told they dont have the part an Brought car back two days later for service guy to hear the problem. Brought car back to get fixed a week later yo be told they dont have the part and would have to order. And service would call when part is in. Called week later was told part is in but DANIELLE had to call to schedule appt. Called following week because no call from DANIELLE. Again told wait for DANIELLE. Following week she calls with an appointment three weeks out!!!!! I just bought the and has not been used. IT WAS A LEMON!!! I THIS CAR WAS NOT PROPERLY SERVICED BEFORE BEING SOLD AND WAITED OVER ONE MONTH FOR IT TO BE FIXED, yet anotuer customer told me he got an appointment in a week!!!! I was told they would email me my work order the next day… STILL NO RECEIPT!!!!! Horrible customer service and DANIELLE NEEDS A SUPERVISOR !!! She obviously cant manage her work load when she receives weekly report of what parts have come in!!!! This id my second time buying from Ford dana and twice something wrong with car!!! I will stick with TOMS FORD!!! Better service not one compliant!!!! More

Excellent service and top courtesy . I will be back due to such an overwhelming positive response I will be back due to such an overwhelming positive response More

Car in today for oil change went ok. Parts were ordered 6 weeks ago. Dealer never called to say part was in. When i inquired about the other part ordered they knew nothing about it. The Parts were ordered 6 weeks ago. Dealer never called to say part was in. When i inquired about the other part ordered they knew nothing about it. The part they had could not b installed because i didnt hv an appointment. I guess i was supposed to make an appointment not knowing if they had the part. Last time car was in dealer for three weeks i never received a call about it. Called 7 times only called back twice. . They supposedly ordered the part today. Unless something changes i wil no return to Dana after these parts r installed. This is not an isolated incident i know others who will not use this dealer. More

My day returning my leased car and getting a new vehicle was a very easy experience. From the manager, salesman financier and actually taking my new car home was a pleasure. was a very easy experience. From the manager, salesman financier and actually taking my new car home was a pleasure. More