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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.7
7,945 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,945 reviews

November 12, 2022

Shipping cost was 800 from transporter Dana charged me 1500 for an 800 dollar service. More

by Never again
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Riccardone, Jorge Cornet
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Nov 14, 2022 -

Dana Ford Lincoln responded

Hi, We appreciate you taking a moment to voice your concerns and assure you that we will bring this to the team. We want to regain your confidence in us and encourage you to reach out at your earliest convenience to discuss this with us personally. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

November 12, 2022

I appreciate the ease in making an appointment. My vehicle was ready when promised. Everyone was friendly and professional More

by LAURA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille Baker
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Nov 14, 2022 -

Dana Ford Lincoln responded

Our team is pleased that your experience was such an enjoyable one, Laura! We hope that we can have the opportunity to serve you again in the future! Thank you! - Dana Ford

November 11, 2022

I’ve been a customer for 12 years and I feel customer service has been on the decline. They never called me when my part arrived for my vehicle repair. I’ve left numerous messages to follow up on my vehi More

by Nauti22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camille Baker was very helpful , Danielle Barbaria, Camille Baker
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Nov 14, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to share this review with us. We're disappointed to hear that your recent experiences haven't been up to our usual standards and will make sure this feedback gets discussed with our team so that we can take steps to improve. If you'd like to speak with us further, please feel free to contact me directly. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

November 11, 2022

The staff was kind and diligent. It was An easy process and quick service. Pleasant experience. More

by victoriacrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Dana Ford Lincoln responded

Thank you for the kind comments about our Dana Ford team! We appreciate your business and hope we have the opportunity to work with you again in the future!

November 10, 2022

I had an oil change done and a check up on the car I waited car was completed in one hour More

by a.mancuso1122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrick
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Nov 10, 2022 -

Dana Ford Lincoln responded

Thank you for sharing! We're so happy that the service was completed in a timely manner! -Dana Ford

November 10, 2022

Great service. Quick. Walked me through the issue when I picked my truck up. Kept me informed every step of the way. More

by blueshrt94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2022 -

Dana Ford Lincoln responded

We're glad we could help make this a quick and easy service visit! We look forward to assisting you again during your next appointment! Thank you! - Dana Ford

November 10, 2022

The staff was extremely courteous and explained what was to be done to my car. I was able to wait in the showroom for my car in a very comfortable environment. More

by HOPKINS1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Nov 11, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you visiting our team here at Dana Ford and hope we can be of service again in the future. Take care!

November 10, 2022

very courteous and fast service. even rushed it so i could have my truck back for the weekend. More

by pfgranberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept. i think it was joe
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Nov 11, 2022 -

Dana Ford Lincoln responded

We're so glad we could help you get your truck back quickly! Thank you for trusting us to provide five-star service! We look forward to assisting you again! - Dana Ford

November 09, 2022

my experience was very good . vincent was very capable and the sales manager was fantastic. a very good experience overall. vincent really knew the vehicle we leased very well More

by tino2123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 10, 2022 -

Dana Ford Lincoln responded

Vincent and the team are grateful that you had a wonderful visit to Dana Ford! Thank you for taking the time to leave your five-star review!

Nov 10, 2022 -

tino2123 responded

you are quite welcome.

November 09, 2022

It was OK I feel like I could’ve got a better deal and Rate with tier 1 credit and money down More

by FDNY19EMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Jieming He
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Nov 10, 2022 -

Dana Ford Lincoln responded

We regret that your purchase experience wasn't able to earn us five stars and hope we can have a chance to discuss your concerns in more detail to find a resolution. Please do not hesitate to reach out if you have additional feedback so we can help address the situation. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

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