Dana Ford Lincoln

It's been a while since my husband and I have shopped for a car and my memories of car salesmen were different than our experience. There was no high pressure at all - which, was a little weird to me ac for a car and my memories of car salesmen were different than our experience. There was no high pressure at all - which, was a little weird to me actually. It almost seemed like nobody cared if we bought a car or not. It was up to us to decide - nobody made us any promises or sketchy deals. We knew the car we wanted and needed to come to terms with the deal on the table; which we did. Once we decided to go for it, the process was seamless. By far, our best experience was with Steve the finance manager - he was great - friendly, not too pushy, didn't come off as being a fake or shady in the least and moved the transaction expeditiously. Rich, the salesman was very nice as well, although, he really didn't sell us the car- we knew what we wanted, he did give a great recommendation for a place to have dinner and was very respectful. Juan the manager was nice enough, although, he wasn't interested in wheeling and dealing with our trade in at all, which was a little disappointing, but in the end, it was fine. Overall, our opinion of the dealership is good - I certainly wouldn't go out of my way to avoid Dana Ford if I was looking for a Ford vehicle - it's definitely not fancy, but supposedly it will be when the new building is finished in a couple of months. If I was going to make any recommendations at all, it would be that ALL the sales people need to brush up on their knowledge of what they are selling. It's 2013 - cars are high tech, and the folks that sell them need to understand what they are selling... More

I own Barrys auto body on staten island NY and I deal with many dealers in the local area. Dana is by far one of the best dealers I have dealt with for a new car lease. The price was extremely competet with many dealers in the local area. Dana is by far one of the best dealers I have dealt with for a new car lease. The price was extremely competetive and the staff was great to deal with!!!! More

Thank you so much for all your help! Mike was awesome and so friendly with the childeren. We are very happy with the service Jim showed us as well. We look forward in working with you guys in the years to co so friendly with the childeren. We are very happy with the service Jim showed us as well. We look forward in working with you guys in the years to come. More

Before heading over bridge to NJ, decided to stop at Dana Motors. Looking to lease and trade in older Mercury car. Walked around to check out inventory, then went back to showroom where I was greeted with a Motors. Looking to lease and trade in older Mercury car. Walked around to check out inventory, then went back to showroom where I was greeted with a friendly smile and hello by Matthew Riccardone. Told him model and features I wanted . Found car I liked, he explained everything about car before going for test drive. Went back to showroom where Matt helped to get deal I wanted. Went back next day to pick up car where all went smoothly. Very happy with service I received from everyone who helped to get it done. When leaving, again Matt went over features in car and set up bluetooth for me. Will tell friends and family to make Dana first stop on list when shopping for car. Great job Matt! More

My experience with Dana Ford/Lincoln was great! It's my 2nd car leased from them and they really made this quick, painless and as easy as possible. I am a hurricane Sandy victim, with that being said, my 2nd car leased from them and they really made this quick, painless and as easy as possible. I am a hurricane Sandy victim, with that being said, Tony and Nick made me feel very comfortable and at home. They are a pleasure to deal with, and I would highly recommend friends, family and whoever else who is on the market for a ford/Lincoln to visit their showroom! More

Rich and Joe were great to deal with ,very friendly and courtesy and helped me out a lot when it came to getting credit approval these guys get the job done and dont mind getting creatitive to help peopl courtesy and helped me out a lot when it came to getting credit approval these guys get the job done and dont mind getting creatitive to help people out who are behind thank you guys for helping me in my new ford escape lease sincerly peter t More

I can't believe I gave my business to this this place I can't believe I gave my business to this this place when I could have spent less and went somewhere else. Ronny P was pleasant to work with and he I can't believe I gave my business to this this place when I could have spent less and went somewhere else. Ronny P was pleasant to work with and he definitely gave me a great buying experience. Once the paper was signed everything just went downhill. I did not hear from this dealership for two full weeks, and I had to call many times and ask what was taking so long to only find out Ronny had resigned and no one decided to let me know that my car was ready for delivery. Let me say i was tossed around like crazy before a sales manager decided to finally give me an update. When i did receive my car there were scratches on the door and all the windows were manual. It is 2013 why do you have to roll down your windows? It is my fault for not doing the right research and giving this place too much trust. It took more than 45 days and multiple calls before I received my license plates. Even after they had promised that they would send me the license plates via fedex, they tried to make me pay for shipping. I am actually still angry thinking about the experience I had even after many months. The only reason I am editing this rating is because I felt bad that Ronny had to be part of this rating when it was not actually his fault, it was the lack of communications between all departments that really makes me not want to come back to this dealership. Dana provided the bare minimum and they expect me to give them a 5 star rating. More

I was very satisfied working with Mike Edwards. He was courteous and spent the time to try and find a vehicle that met my needs. After taking possession of the vehicle, he quickly responded to a question courteous and spent the time to try and find a vehicle that met my needs. After taking possession of the vehicle, he quickly responded to a question I had about the registration process. More

Our experience with Dana was terrific. All employees mentioned above have given us their utmost friendly, professional and quick timely response in order to close our deal. We turned in our 2008 Edge ( mentioned above have given us their utmost friendly, professional and quick timely response in order to close our deal. We turned in our 2008 Edge (which I loved) and purchased the 2013 Focus Titanium. So far I am enjoying the Titanium. I love the sportiness, comfortable, spacious interior and of course the gas mileage! It is a big transition going from SUV's to a car after 25 years! Thank you all for your caring and concern you have provided. Robin Weinberg More

I visited Dana Ford/Lincoln because of the First Responders Program and was introduced to Mike Edwards who is the First Responder Rep. He is nothing, but courteous, friendly, and most importantly he Responders Program and was introduced to Mike Edwards who is the First Responder Rep. He is nothing, but courteous, friendly, and most importantly he's honest and willing to help with making your purchase or vist a pleasant one. Steve Riccardone dealt with the numbers and he's great as well. Both guys are helpful and won't make you feel pressured into doing anything you're not ready to go forward with. Thanks Mike! More