Back

Darling's Auto Mall Buick GMC

Ellsworth, ME

4.9
77 Reviews

16 Kingsland Crossing

Ellsworth, ME

04605

Directions

By Type

77 Reviews of Darling's Auto Mall Buick GMC

July 12, 2026

I had a recall recently on my Ram truck and it was done within a 1/2' hour. Kept me up to date the whole time. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't see anyone that was there the day I had my truck serviced
Jul 13, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the great feedback! Getting your recall taken care of in under half an hour with consistent updates throughout is exactly what we aim for. We look forward to seeing you again. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 11, 2026

Great experience getting scheduled maintenance done on my truck while I was in Maine for the summer. Everyone I interacted with was polite and professional and the work was done quickly and throughly. I real More

by david.toler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Blumenschein
Jul 13, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the wonderful feedback and for choosing us while spending your summer in Maine! We are so glad the whole experience was polite, professional, and thorough and we truly appreciate the recommendation. We hope to see you again next summer. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 11, 2026

Quick, professional, liked the video showing work to be completed. Wish they'd have found other ways to handle a potentially expensive additional cost before calling me & sending my blood pressure soaring, More

by rubysglory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher, John Owen, Josh Bartlett, Pamela Look
Jul 13, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the four stars and the honest feedback! We are glad the work was done quickly and professionally and that the video was helpful. We also hear you on the way the additional cost was communicated and we appreciate you sharing that so we can work on delivering that kind of news in a less jarring way. We are glad it all worked out in the end and we truly appreciate your patience throughout. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 10, 2026

We were in from Ohio and my 20 year old Dodge needed u-joints. Darlings hooked us up with exceptional effort to meet our schedule and fit us in to their service schedule. They went the extra mile to acc More

by paullysv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher
Jul 13, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the wonderful feedback and we are so glad our team was able to accommodate your schedule and get those u-joints taken care of while you were visiting from Ohio! Getting travelers back on the road safely is something we take seriously and we are glad it all worked out. Safe travels back home! Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 10, 2026

I was warmly welcomed and treated well for the entire visit. Staff were kind to me More

by pauline.kimuyu.pmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Lindstrom, Katie Seavey, John Owen, Dennis Johnston, Landen Gabric
Jul 13, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the kind words! Being warmly welcomed and treated well from start to finish is exactly the experience every customer deserves. We look forward to seeing you again. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 08, 2026

Quick return time on scheduling, friendly staff and work was done efficiently and I was on my way More

by jvc4202009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Stinson
Jul 09, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the great review! We are so glad scheduling was quick and our team was friendly and efficient in getting your service done. We appreciate you taking the time to share your experience. Thank you for choosing Darling's Auto Mall Buick GMC in Ellsworth and for your business.

July 07, 2026

It all starts with the service writers. Accurate customer requests prevent missed or unclear servicing work. Recommendations from the mechanics aid in discovery of problems before an issue More

by CONNOR DARLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Stinson
Jul 08, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the thoughtful review and for sharing Cindy and Don's experience! You said it perfectly. Accurate communication, thorough recommendations, and catching potential safety issues before they become serious problems is exactly why we take every inspection so seriously. We are glad our team could provide that peace of mind and we look forward to continuing to keep our customers safe on the road. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 03, 2026

Every service or repair was completed satisfactorily & well worth the 90 mile drive from Pembroke. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fletcher, Josh Bartlett, Shannon Arey
Jul 07, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for your loyalty and for making the 90 mile drive from Pembroke! Knowing that every service and repair has been completed satisfactorily and is worth the trip means a great deal to our team. We look forward to taking care of you for many more visits to come. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 03, 2026

It is refreshing to deal with a company that is knowledgeable and stays on top of your service details. Everyone I have spoken with during my service visits is extremely pleasant and works for the More

by donna.wolf71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turner, Jason Fletcher, John Owen, Pamela Look
Jul 07, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for such a glowing review! Knowledgeable, customer focused, and pleasant to work with at every visit is exactly how we believe all companies should operate and it means the world to hear that Darling's Auto Mall delivers on that for you. We look forward to continuing to take great care of you. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

July 01, 2026

Excellent service and fantastic people at service desk. Always explains properly the services being performed More

by fwpxyzh20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic who worked on truck, George Blumenschein, Ken Stinson
Jul 02, 2026 -

Darling's Auto Mall Buick GMC responded

Thank you for the kind words! Excellent service with a team at the service desk that takes the time to explain everything properly is exactly what we aim for every visit. We look forward to seeing you again. Thank you for choosing Darling's Auto Mall in Ellsworth and for your business.

1
...