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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
252 Reviews

252 Reviews of Dave Kirk Automotive - Service Center

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September 21, 2025

Very helpful and quick diagnosis. Knowledgeable service coordinator made the experience very good. Took a week to receive the parts from GM so not dealership fault. More

by Hawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
September 14, 2025

Have used this dealer service for years. Scott Elmore in service is the only person I will deal with, he is the best. Darren Higdon in parts is another person who I will only use for parts. More

by casesuperl01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Elmore/ Darren Higdon
September 14, 2025

I have had good experiences with this dealer ship so for I would recommend it to anyone who needs service. More

by rs0308921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

I was very impressed with Matt Reinhardt knowledge about what services I needed to be performed on my car. More

by rpa215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Reinhardt
September 12, 2025

Excellent and prompt service. Above and beyond. Will continue to use their services. Always friendly too. More

by Janet076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
September 01, 2025

Matthew was eager to help me despite my oil change was assigned to another service representative (he was busy). Matthew did not disappoint! He was most thorough, professional and attentive to my time a More

by mpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Reinhardt
August 27, 2025

Matt in the service department was great. The woman I spoke to on Saturday could have been more personable. Not happy that I had to pay so much for a pervasive problem Chevy knows about. They More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt was great
August 21, 2025

Long time customer. No plans to change. Scott made my appointment. Got a great greeting at arrival. Service was performed. Received a great report at pick. Talked to N More

by williamneeb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott nick. And nice lady at checkout
August 16, 2025

Every time I bring a vehicle in there I'm never disappointed. Scott the service writer does an excellent job and explains everything in detail. More

by j.vandevoorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

We had a great experience. Gabe was great making sure our car was fixed right. More

by dengland65
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
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