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Dave Kirk Automotive - Service Center

Crossville, TN

4.6
247 Reviews

247 Reviews of Dave Kirk Automotive - Service Center

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September 01, 2025

Matthew was eager to help me despite my oil change was assigned to another service representative (he was busy). Matthew did not disappoint! He was most thorough, professional and attentive to my time a More

by mpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Reinhardt
August 27, 2025

Matt in the service department was great. The woman I spoke to on Saturday could have been more personable. Not happy that I had to pay so much for a pervasive problem Chevy knows about. They More

by Buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt was great
August 21, 2025

Long time customer. No plans to change. Scott made my appointment. Got a great greeting at arrival. Service was performed. Received a great report at pick. Talked to N More

by williamneeb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott nick. And nice lady at checkout
August 16, 2025

Every time I bring a vehicle in there I'm never disappointed. Scott the service writer does an excellent job and explains everything in detail. More

by j.vandevoorde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

We had a great experience. Gabe was great making sure our car was fixed right. More

by dengland65
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

Very good service! Answered all of my questions! Highly recommend these guys! I’ll be using these guys forever! More

by beamrichard212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ried
August 12, 2025

I arrived at 8:20 AM for a 8:30AM appointment to mount and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager More

by Dale7champ94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Nastri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Digital Air Strike
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2025

As always, Dave Kirk has always provided outstanding service. I have recommended them to everyone. I have been dealing with them for several years and will continue to give them my business. More

by danransomsigns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Service person was very professional and got us in with little waiting. He kept us advised of the process and finished on time. More

by maryafricke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nastri
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Knowledgeable. Accurate. Friendly. Thorough. nice waiting room and amenities. easily understandable paperwork. didn't over sell on time. More

by doug@stellamonsi.com
Recommend Dealer
Yes
Employees Worked With
Service: Mathew
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