Dave Kirk Automotive - Service Center

Very good service! Answered all of my questions! Highly recommend these guys! I’ll be using these guys forever! Answered all of my questions! Highly recommend these guys! I’ll be using these guys forever! More

I arrived at 8:20 AM for a 8:30AM appointment to mount and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager and balance 4 new tires including an alignment. They took my RAM 1500 back immediately. After waiting 3 hours,11:35 AM, I went to the service manager to see what was taking so long. He told me that they had discovered that there were 2 different style lug nuts and the installer had trouble getting the odd ones off as they didn''t have a tool that would fit it. I did not know there were 2 different types on the truck, however IF they had discovered that as soon as they took the truck back why did I have to wait 3 hours and then ASK what the hold up was? What if I had known about them and actually had the correct tool to fit it? A total lack of communication from service manager. I also didn''t have the alignment done as I had an appointment I had to be at and didn''t have time to wait another hour while it was being performed. There is NO WAY my truck will ever go back to this installer. More

As always, Dave Kirk has always provided outstanding service. I have recommended them to everyone. I have been dealing with them for several years and will continue to give them my business. service. I have recommended them to everyone. I have been dealing with them for several years and will continue to give them my business. More

Service person was very professional and got us in with little waiting. He kept us advised of the process and finished on time. little waiting. He kept us advised of the process and finished on time. More

Knowledgeable. Accurate. Friendly. Thorough. nice waiting room and amenities. easily understandable paperwork. didn't over sell on time. Accurate. Friendly. Thorough. nice waiting room and amenities. easily understandable paperwork. didn't over sell on time. More

Scott Elmore was very attentive re I had a doctor appointment I needed to keep. Plus oil change, it was time for an inspection . He asked one of the service techs if they could do the inspection, a appointment I needed to keep. Plus oil change, it was time for an inspection . He asked one of the service techs if they could do the inspection, and Chelsea said she could complete in time! I wanted to acknowledge Chelsea’s work attitude to get it completed with some time to spare and Scott’s concern to help me keep my appointment. More

Dave Kirk service is great was very happy polite anyway they can help you they will they can help you they will More

I had to go to the service department 3 times. Waited an hour to have them tell me we have to order the part Next time install was ready, waited again for an hour to have them tell me it would b Waited an hour to have them tell me we have to order the part Next time install was ready, waited again for an hour to have them tell me it would be at least 6 hours to install. Had to leave with the truck again. Finally set up a day, dropped it off 8am, agreed it would be at least 6 hours, I called after 8 to see what was going on, Didn't get the truck back till the following afternoon, i was told they had to get more parts. Need better communication!!!! Thats all, More

Dealing with Nicholas was extremely easy and he's a great asset to your company. We will and have told our friends about your Dealership and all the great people you have working for you. When we need anot asset to your company. We will and have told our friends about your Dealership and all the great people you have working for you. When we need another vehicle, we will definitely stop by your Dealership first! More

I had good service and kept me updated on repairs Scott does a great job does a great job More