Dave Kirk Automotive - Service Center
Crossville, TN
247 Reviews of Dave Kirk Automotive - Service Center
Scott Elmore was very attentive re I had a doctor appointment I needed to keep. Plus oil change, it was time for an inspection . He asked one of the service techs if they could do the inspection, a appointment I needed to keep. Plus oil change, it was time for an inspection . He asked one of the service techs if they could do the inspection, and Chelsea said she could complete in time! I wanted to acknowledge Chelsea’s work attitude to get it completed with some time to spare and Scott’s concern to help me keep my appointment. More
I had to go to the service department 3 times. Waited an hour to have them tell me we have to order the part Next time install was ready, waited again for an hour to have them tell me it would b Waited an hour to have them tell me we have to order the part Next time install was ready, waited again for an hour to have them tell me it would be at least 6 hours to install. Had to leave with the truck again. Finally set up a day, dropped it off 8am, agreed it would be at least 6 hours, I called after 8 to see what was going on, Didn't get the truck back till the following afternoon, i was told they had to get more parts. Need better communication!!!! Thats all, More
Dealing with Nicholas was extremely easy and he's a great asset to your company. We will and have told our friends about your Dealership and all the great people you have working for you. When we need anot asset to your company. We will and have told our friends about your Dealership and all the great people you have working for you. When we need another vehicle, we will definitely stop by your Dealership first! More
Always very efficient and prompt. It was raining and the staff brought my car into the service bay when it was done so I would not get wet. It was raining and the staff brought my car into the service bay when it was done so I would not get wet. More
Courteous, friendly, and knowledgeable technicians work in the service department. It is aways easy to get an appointment that fits my schedule. in the service department. It is aways easy to get an appointment that fits my schedule. More
Great service from start to finish. Would recommend to friends. Professional, courteous, friendly and respectful. Would recommend to friends. Professional, courteous, friendly and respectful. More