Dave Smith Motors

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Dave Smith Motors:
Absolutely fantastic experience. I have purchased two Dodge Trucks form this dealer in two years. Called on the phone for a quote, invoices were faxed to me promptly, financing smooth. Best vehicle buying experience ever. I have and will continue to recommend this dealership to friends.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Dave Smith Motors:
dents were not fixed as promised, one was attempted (they fixed the paint chip, but left the dent) scratches the length of my Yukon XL on the roof were not repaired. it took my wife calling Eric Smith (one of the owners) after being told 4 times our vehicle had left (over 3 weeks), for our vehicle to leave their lot. when it arrived there were several defects they were supposed to fix which were not addressed.<br><br>after contacting their &quot;Customer Relations Manager&quot; and sending a quote for the needed repairs, they basically sent an email stating they were going to cut their loses. and blamed the auto transporter for the damage. I saw this vehicle and the dents and scratches are the same ones, or that transporter is very good at duplicating repaired damage.<br><br>I am disgusted to the point of making a Nice big sign for my windows to drive around Anchorage, to warn other Alaskans to STAY AWAY FROM DAVE SMITH MOTORS!!! THE SAVINGS IS COSTLY!!!!

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