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Dave Wright Subaru

Hiawatha, IA

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44 Reviews

999 Boyson Rd

Hiawatha, IA

52233

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44 Reviews of Dave Wright Subaru

December 14, 2020

Dealership always friendly. This is second car I've purchased at this dealership. The sales staff was great. They asked what I'd like as features in my new car and found one I liked. More

by veitsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Reu.
November 02, 2020

Service advisor was very efficient, helpful and knowledgeable. I was pleased to see that COVID issues were taken into consideration while waiting. Service time was within reasonable expectations an More

by JMc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Houlb
July 27, 2020

Hannah was a great service advisor. Very helpful and answered all my questions . I had an appointment so when I got back from lunch my car was done. Great job. More

by sjc.grant
Recommend Dealer
Yes
Employees Worked With
Hannah
June 15, 2020

Great employees who helped me understand what all was needed All employees had a smile, even behind the masks.......I could tell. They gave me good advice on what was needed! The waiting room is exceptional. More

by patc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
So sorry, can't remember them all this time, but will make a note of names next time.
May 25, 2020

ALWAYS top customer service! We have been going to Dave Wright Subaru for years....whether to purchase a new Outback or for all follow-up maintenance, While waiting for "normal" More

by PAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Nigel
March 27, 2020

Unreliable service, poor people skills I am not a regular online rater or complainer but feel compelled to write. I don’t write this with a sense of bitterness or malice but with a bit of More

by Sad in Iowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Best advisor was Tom but has left.
April 20, 2019

Amazing Every employee was extremely willing to help and knowledgeable about the vehicles. Very clean showroom and restrooms. Great inventory with many opti More

by Cidlalovessubaru
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schmitz, Matt and Tom
March 28, 2019

Great experience, courteous and knowledgeable salesperson We purchased a 2019 Subaru Forester from Mike Marsack he was knowledgeable and was able to answer all our questions. Not only was Mike helpful but eve More

by BC2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike M, Jamie and Mark
December 09, 2018

Excellent Sales and Safety put to the test. We dealt with Kevin Carter at Dave Wright Subaru. We were given a good price on a Subaru Forester, Touring trim. The customer service was outstanding More

by Weloveiowa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Carter
September 28, 2018

Refuses to listen to after sales complaint Purchased Subaru from them in 2017. After about 5k miles it became apparent that I got one of the many Subarus with high oil consumption. I measured More

by johninsolon
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Katie Koopman, AJ Schroeder, Scott Winker, Marc Wallace
Sep 29, 2018 -

johninsolon responded

Correction: in 2016 settlement Subaru agreed to fix oil consumption if > 1/3 qt (10.6 oz) per 1000 miles

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