
David McDavid Lincoln Frisco
Frisco, TX
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Easy to work with, very responsive when we text questions about the vehicle we ordered. Very helpful walking us through the technology in the vehicle when we got it. about the vehicle we ordered. Very helpful walking us through the technology in the vehicle when we got it. More
I bought a used car from this dealership. The windshield had 3 rock chips in it. The salesperson (Mary, goes by MJ) promised me they will replace the windshield for me after the purchase. I e The windshield had 3 rock chips in it. The salesperson (Mary, goes by MJ) promised me they will replace the windshield for me after the purchase. I even met up with the glass technician at the dealership to discuss the work. I thought I can trust a reputable dealership in keep their genlemans promise, but alas they didn't. My phone calls went ignored and finally I got call back from MJ stating "her boss" has denied it. FAIR WARNING: Don't trust anything this dealership tells you! More
Worst car buying experience I have ever had. Signed all the paperwork and the was told I could not take the car until all funding was deposited. This would not have been an issue if this was exp Signed all the paperwork and the was told I could not take the car until all funding was deposited. This would not have been an issue if this was explained to me before I signed all the paperwork to include the tilt of my current vehicle over to the dealer. The managers are apparently the finance team and did not explain how their processes work. All they kept saying was we prefer a cashier check. After the funds were deposited and I went to pick up the vehicle one of the salesmen gave me the keys and said the truck is over there, transfer your stuff and leave your trade-in keys on my desk. Did not even show me where or walk me out to the new vehicle. I had to track a guy down in the parking lot for a screwdriver to take my plates off. Absolutely the worst customer service and buying experience I ever had. Would not recommend this dealer to anyone!!!! More
They were off the chain ! ! Felt like a multi millionaire being served with the best of service . They were patient and understanding of each of my concerns Hope to ! Felt like a multi millionaire being served with the best of service . They were patient and understanding of each of my concerns Hope to buy again. They rocked it . Sincerely Dr. Michael Mauger Corpus Christi TX 78413 More