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David Taylor Michigan City Chrysler Dodge Jeep Ram

Michigan City, IN

4.8
1,299 Reviews

501 E US Highway 20

Michigan City, IN

46360

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Showing 1,299 reviews

July 24, 2019

It was awesome! Nick and Brian went way out of their way to solve my problem it is much appreciated. They made many calls to get all the info needed to complete the j More

by howdydoody11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick 5 Star, Brian Bostelman
Jul 25, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Thank you for the excellent rating! We are happy to hear that Nick and Brian made sure that you were well taken care of and that your problem was solved. We'll be sure to pass your compliments along to them. We look forward to working with you again.

July 24, 2019

Seamless new purchase Danielle was very knowledgeable helpful friendly and a pleasure to deal with. She followed up with us a few days after the purchase to see if we had a More

by Jeepdude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Hengstler
Jul 25, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Thank you for the five stars! We are happy to hear that Danielle went the extra mile following up with you to make sure you were still doing well with your purchase. If we can do anything else for you; please be sure to let us know!

July 20, 2019

Not as hoped. I went into the center around 8:10 a.m. There was no one in the service area, another customer had to go look for assistance. The price I was quoted More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Volume??
Jul 21, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Vince, Thank you for visiting and leaving us a review. It is our goal to offer our guests the fairest prices and efficient services. I regret to learn that you visit did not meet your expectations. Please contact me so that we may further discuss your concerns. Best regards, Scott Clausing General Manager 888-481-554

July 18, 2019

great in and out in a matter of time Because this dealership is the tops great service service manager was great they really know there stuff friendly staff got my van in right away even More

by rnulf1207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
volume brown
Jul 19, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're happy to see that our team is always friendly and knowledgeable. If we can assist you in any other way, please come back at any time.

July 09, 2019

Horrible This dealership service department has completely changed ever since Jamie has left. It absolutely sucks never answer the phone the new people have no More

by Aubreyelleclifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick, Volume
Jul 10, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Hi, ​ ​I am troubled by your comments in regards to our Service Department's customer service. We always strive to ensure the best experiences for our guests. Given the opportunity, I would like to learn more about what happened. Your satisfaction is important to us so please consider reaching out to me when you can. ​Best, ​Scott Clausing General Manager 888-481-5546 ​

July 08, 2019

Danille, Michigan City Store Danielle, was a great sales person. She is extremely knowledgeable on the cars / trucks including when asking pricing. She stepped up when another c More

by Jeff D
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Hengstler
Jul 08, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Hi Jeff, thanks for the great review! We are so pleased to know Danielle and our team has given you exceptional service! It was great working with you. We appreciate your business and hope to see you again!

July 03, 2019

Very satisfied with big Chrysler Dodge Jeep Ram of Michigan Was very satisfied with my visit thought the sales lady was awesome and very helpful and the prices of the vehicles were extremely Fair with rebates More

by Dusty LD
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bronny, Jordan Garvey
Jul 04, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Dusty, that is great news. We are always glad to help with any automotive needs. Have a great day and visit soon.

June 29, 2019

Amazing experience Friendly knowledgeable staff helped me from start to finish. Worked with me on price and got me a really good deal with good financing options. More

by corpsking10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Kwiatkowski
Jun 29, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

That is wonderful news. Thank you for the opportunity to assist you. We look forward to any future visits.

June 27, 2019

It was AMAZING We (my husband) took about 3 months to make a decision on a vehicle. Danielle was SO patient, and HELPFUL!!!! I Highly recommend Her & the dealer!!! More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bronny, Josh Fedorchak, Danielle Hengstler
Jun 27, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Jake, thank you for the positive feedback! We are happy to know that your experience with us was amazing and that Danielle was patient and helpful. We appreciate you recommending us and we hope that you will continue to visit us. Enjoy your car!

June 26, 2019

Great experience Danielle was great!! My husband and I hate shopping for cars and Danielle was so friendly and knowledgeable she made our experience so great!! If ever More

by Fungirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pilatos, Dan Bronny, Josh Fedorchak, Danielle Hengstler
Jun 26, 2019 -

David Taylor Michigan City Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and with the help of Danielle who was great by being knowledgeable and friendly! We appreciate you recommending her and we hope to see you again soon!

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