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David Wilson's Villa Ford

Orange, CA

4.9
466 Reviews

2550 N. Tustin St.

Orange, CA

92865

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Showing 466 reviews

November 23, 2025

Was told car would be ready in 5 hours and car was ready in 2 hours. Jane was excellent fast reliable service More

by Len
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane
Nov 24, 2025 -

David Wilson's Villa Ford responded

Len, We're thrilled to hear you had such a positive experience and that Jane provided excellent service. We always aim to exceed expectations, and your feedback makes it all worthwhile! Sincerely, Scott Wade General Manager customercare@villaford.com

November 22, 2025

Mingo is awesome. He always goes out of his way to make things easy. Great communication great service! More

by andrewsear1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mingo
Nov 24, 2025 -

David Wilson's Villa Ford responded

It's so nice to hear that Mingo provided you with excellent service and communication. Our team is dedicated to making your experience as smooth as possible. We appreciate your support! Sincerely, Scott Wade General Manager customercare@villaford.com

November 12, 2025

Fairly easy to work and communicate with. Had a truck in stock that fit what I was looking for. Jane in the service department is a pleasure to work with. More

by Dennisderry1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo, Jane, Christian, Jacob, Brian
Nov 13, 2025 -

David Wilson's Villa Ford responded

We're so happy to hear you found the perfect truck and enjoyed working with Jane. Our team is committed to making the experience easy and enjoyable. We appreciate your feedback and look forward to serving you again! Sincerely, Scott Wade General Manager customercare@villaford.com

October 21, 2025

Great service team at Villa Ford! They serviced my Bronco quickly and delivered it back to my home when they were done. :-) More

by taxtrek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Oct 23, 2025 -

David Wilson's Villa Ford responded

We're thrilled to hear you had a great experience with our service team and appreciate your kind words. It's our goal to provide efficient service and convenience to our customers! Sincerely, Scott Wade General Manager customercare@villaford.com

October 18, 2025

Jeff Goldsmith the sales manager is on top of his game! He is the GOLD standard! Completely satisfied with our purchase! Ken M. Pleasanton CA More

by kmasters32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Goldsmith
Oct 20, 2025 -

David Wilson's Villa Ford responded

Ken, We're thrilled to hear about your great experience with Jeff and your satisfaction with your purchase. Your feedback motivates us to keep delivering top-notch service! Sincerely, Scott Wade General Manager customercare@villaford.com

October 15, 2025

We take are company trucks there and personal. We never have any issues , good people good service More

by Blad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny From service
Oct 17, 2025 -

David Wilson's Villa Ford responded

Blad, We're thrilled to hear that you consistently have a great experience with our team. We appreciate your trust in us for both your company trucks and personal vehicles. Looking forward to serving you again! Sincerely, Scott Wade General Manager customercare@villaford.com

October 15, 2025

My last experience with Villa Ford was very good. I wanted a simple oil change, tire rotation and my break pads checked. They completed the work in a timely manner without trying to upsell me other j More

by Jtorres5986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Oct 17, 2025 -

David Wilson's Villa Ford responded

We're glad that you received quality service, but it's disappointing that these tire caps were not put back on. We will be addressing this with our team and should you need us to provide you with new caps, please contact me. Regards, Mike Papp Parts & Service Director mpapp@villaford.com

October 15, 2025

PATRICK O'BRIEN WAS VERY PROFESSIONAL AND QUICK TO ANSWER ANY QUESTIONS. GREAT CUSTOMER SERVICE. More

by JESSICA B.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
PATRICK O'BRIEN
Oct 17, 2025 -

David Wilson's Villa Ford responded

Jessica, Our team is dedicated to providing exceptional service, and it’s great to know Patrick met your expectations. We appreciate your support! Sincerely, Scott Wade General Manager customercare@villaford.com

October 14, 2025

Carlos in the service department was in resolving the recall parts/service for my vehicle More

by mamaflores1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 15, 2025 -

David Wilson's Villa Ford responded

We're happy to hear that Carlos provided excellent service with your recall needs. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience! Sincerely, Scott Wade General Manager customercare@villaford.com

October 11, 2025

I've been going to Villa Ford a few years before the pandemic and appreciate that they were one of the 1st shops to reopen. My car never needs to be brought back after service and have had numerous repa More

by Matty B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Justus
Oct 13, 2025 -

David Wilson's Villa Ford responded

Matty, We're pleased to hear about your amazing experiences with our team, especially Richard's dedication to helping you find the best solutions. Your loyalty means a lot to us, and we look forward to continuing to serve you and your car! Sincerely, Scott Wade General Manager customercare@villaford.com

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