Read Reviews Day Toyota

Day Toyota

Day Toyota

1110 Clairton Boulevard
Pleasant Hills, Pennsylvania 15236


Sales: (412) 469-3000
Service: (412) 469-3000
Parts: (412) 469-3000

Day Toyota
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    4.7
  • Quality of Work:

    4.5
  • Friendliness:

    4.6
  • Overall Experience:

    4.5
  • Pricing:

    4.5

24-Month Rating

based on 19 reviews

4.6

4.6 out of 5

26 lifetime reviews

Day Toyota

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Certified: Day Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Day Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Day Toyota

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Our Amenities

After Hours Drop-Off Free WiFi
Automated Car Wash Instant Financing
Cable TV Parts Store
Customer Lounge Area Pet Friendly
Drive-In Service Television
Express Service Vending Machines
Free Coffee Free Snacks
Free Drinks

Marchand
5/9/2013 11:19:55 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Keith Kosinski
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

My wife and I had been looking to trade in our 2008 Dodge Caliber and upgrade to an SUV. Upon arrival at Day Toyota, we were greeted by Keith Kosinski and he proceeded to provide phenomenal customer service throughout our vehicle courtship, even knowing that we were only looking at the time. Upon test driving multiple vehicles, we settled on a 2013 Toyota Rav 4 XLE and Keith worked with us to ensure that we received an outstanding price. Upon learning of my military service, Keith and the Sales Manager made a great deal even better, which sold us on the vehicle. Throughout the process, from our exploratory phase through driving the vehicle off the lot, Keith and the entire team at Day Toyota provided superior customer service. Given that we now own two Toyotas (Rav 4 and a 2008 Corolla), all our current vehicle maintenance will occur at Day and we will highly recommend the Keith and the dealership to all our friends and family. Thanks again Keith! - Aaron & Tricia

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Response From: Day Toyota
Added: 5/10/2013 2:27:34 PM

Aaron and Tricia, thank you very much for sharing your awesome experience at Day Toyota. I'm very pleased to hear that our team assisted you in such a detailed and thorough manner. Keith is a valued member of our team and he will be thrilled to hear about another satisfied customer. If you have questions about your vehicle, please do not hesitate to contact us right away. We look forward to seeing you again and hope that you'll follow us on Facebook and Twitter to receive great specials!

Sincerely,
Robert Brooks, General Sales Manager

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rageext2
11/20/2012 7:46:43 PM

Reason For Visit: Service
I Recommend This Dealer: No
Employee(s) Dealt With:
Tom FuchsTom Fuchs
Missy MichaelsMissy Michaels
  • Customer Service:

    N/A
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Day Toyota:

Went in for service and tire rotation. I paid for this service and they did not rotate the tires even though the invoice said it was done. My front two wheels were dirty when I went in and dirty when I got home. I had to be inconvenienced and go back to have it completed.

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Response From: Day Toyota
Added: 11/21/2012 2:18:11 PM

I am sorry to hear that you were not pleased with your visit to Day Toyota. It appears that you did not receive the treatment that you wanted or deserved, and for that I would like to apologize. We would appreciate the opportunity to regain your trust! If you could please contact me at your convenience, we can begin working towards this goal. Looking forward to hearing from you.

Sincerely,
Dawn Majerjik | 412.469.3000
Dawnm@dayauto.com

Twitter
Day Toyota Corolla 2012
9/19/2012 6:29:10 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt KrohnerMatt Krohner
Tammy TokarcikTammy Tokarcik
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

Matt was incredibly helpful and patient as I made my first-ever car purchase. He was understanding of our budget and worked with us to reach an agreeable price. Matt was never pushy. Overall, he was a pleasure to work with. He showed genuine care for our concerns and went out of his way to make us feel comfortable and made it as easy as possible for us to make our purchase. I would definitely recommend choosing Matt as your salesperson.

There were also no hidden costs, etc. although there was a slight mistake on the final paperwork that we thankfully caught before I signed. Day Toyota's showroom was very organized, brightly lit, and clean. It was a good experience and they had many car models to choose from.

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Response From: Day Toyota
Added: 9/20/2012 1:55:12 PM

Congratulations on your first car! Thank you for your kind review on Matt and our dealership. I am glad he could help you find the perfect car. He is a valued member of our team and will be delighted to hear you speak so upliftingly of his service. We truly believe in providing you with the best service and deals. Follow us on Facebook and Twitter to find amazing servicing specials too.

Sincerely,
Guy Lettieri, General Manager - guyl@dayauto.com

Twitter
klroup@verizon.net
9/18/2012 10:20:49 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John PetrovichJohn Petrovich
Tammy TokarcikTammy Tokarcik
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

I was actually referred to Day Toyota from another Day employee. When we got to the lot we were immediately greeted, we asked to speak with John Petrovich. I already had my new car picked out. He offered for us to take it for a test drive which we did. Due to the late hour we could not close the deal that night but John said he would call in the morning which he did. When I arrived back at the dealership everything was ready to go and I just had to sign the papers. In finance I worked with Tammy Tokarcik. She is very knowledgeable and friendly. I was unsure about add on packages and she informed me that I could call our friend from the other Day dealership if I wanted to get his opinion, I declined and made the decision on my own. It was the best car buying experience that I have ever had and I absolutely love my new Scion TC. I would highly recommend this dealership to anyone that is in the market for a new car. I will definitely be a returning customer.

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Response From: Day Toyota
Added: 9/18/2012 1:47:38 PM

Thank you for your flattering review and for your recommendation. We love hearing from our customers and it's great to know that we've exceeded your expectations by providing you with the perfect experience. I am glad to hear that John and Tammy achieved this with you. If you have any questions in the future, please contact us. Also, don't forget to take advantage of our monthly specials by following us on Twitter and Facebook.

Sincerely,
Guy Lettieri, General Manager - guyl@dayauto.com

Twitter
janethiles
9/17/2012 12:20:20 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:

  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

I came to Sun Toyota to buy a certified used camry. Jon Donaldson met me as soon as I entered your dealership. He could not of been more helpful. I did purchase a 2010 camry. There were a few things that needed to be done to the car and Jon saw to it that it was taken care of in a timely manner and to my satisfaction. I was given a rental car to use the entire time. It was all about my convenience. When I got my car back it was spotless inside and out and even waxed. I met Guy Lettieri, manager, his main concern was seeing that MY concerns were taken care of and I was happy. I work in a position where I deal with allot of local people daily and I will not hesitate to refer them to your dealership if they're looking for a car.
The way I see it Sun Toyota is my car dealer and Jon Donaldson is my saleman from now on.

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Response From: Day Toyota
Added: 9/17/2012 3:08:06 PM

Congratulations on your Camry! We can’t thank you enough for this superb review and for your recommendation. Here at Day Toyota, we are committed to providing you with unmatched service and believe in educating our customers to help them make informed decisions. I am glad to know that Jon was able to help you in such detailed and customized manner. He is a valued member of our team and will be delighted to hear you speak so upliftingly of his service. Also, don't forget to take advantage of our monthly specials by following us on Twitter and Facebook.

Regards,
Guy Lettieri, General Manager - guyl@dayauto.com

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Morsyghasa
9/13/2012 5:17:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ted GebadloTed Gebadlo
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.0

My Review Of Day Toyota:

Well I went there to Bret new car and they were helping me all the time to get good car and good deal on it and we did it! Thank you Toyota

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Response From: Day Toyota
Added: 9/14/2012 1:07:06 PM

Thank you for your kind review. I am glad our team was able to assist you through your car buying experience. We aim to provide you with impeccable service and integrity. Do not hesitate to contact us if you have any questions. Also, follow us on Twitter and Facebook to find incredible store specials.

Sincerely,
Guy Lettieri - General Manager
guyl@dayauto.com

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wheinecke
7/25/2012 6:10:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John PetrovichJohn Petrovich
Tammy TokarcikTammy Tokarcik
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

The best experience I have ever had buying a vehicle. I will recommend this dealer to everyone that I meet. The price and service contract (extended warrantee) is excellent.

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Response From: Day Toyota
Added: 7/25/2012 1:32:38 PM

Thank you for your flattering review and for your recommendation. We love hearing from our customers and it's great to know that we've exceeded your expectations. I am glad to hear that our team achieved this with you. Don't forget to take advantage of our monthly specials by following us on Twitter and Facebook.

Sincerely,
Guy Lettieri, General Manager

Twitter
KBucciRN
5/24/2012 4:26:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Wayne S
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

Leased my first vehicle from them 3 years ago and got a great deal on my second lease. Spent several hours there, test driving different vehicles and talking with Wayne - no pressure, very helpful. Really like working with them. Service department was great when I went for inspections as well. Love my new car, look forward to working with them again in the future.

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Response From: Day Toyota
Added: 5/24/2012 4:47:15 PM

Thank you for your outstanding review. Day Toyota takes pride in having team members like Wayne who focus on providing our customer with nothing but the best. We’re dedicated to delivering impeccable customer service by educating our customers to help them find their dream car. I am glad to know that your experiences with us have always been positive and appreciate your commitment to Day Toyota. Also, so take advantage of our specials by following us on Twitter & Facebook.

Sincerely,
Guy Lettieri, General Manager

Twitter
whipper1
5/21/2012 9:13:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Vinnie SalviaVinnie Salvia
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

In total I probably met with six staff and I couldn't have been treated better. I was at Day for approximately two hours and it appeared to me that this was a staff that worked well together and enjoyed their work! The dealership had in place the car , color & options that I was interested in. That being said, the most important two items on the agenda namely trade-in value & cost of the new car were the best by far of the dealerships that offered me quotes. From sales to service, Day is with the best.

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Response From: Day Toyota
Added: 5/22/2012 2:50:24 PM

Thank you for your flattering review. We love hearing from our customers and it's great to know that we've exceeded your expectations by providing you with the perfect experience. I am glad to hear that our team achieved this with you. If you have any questions in the future, please contact us. Also, don't forget to take advantage of our monthly specials by following us on Twitter and Facebook.

Sincerely,
Guy Lettieri, General Manager

Twitter
pfeilcorey
5/18/2012 8:04:10 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt KrohnerMatt Krohner
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Day Toyota:

I had stopped by Day Toyota to look at the Prius. I currently owned a 2010 car that was a great car but I wanted or needed a car that got much better gas mileage. When I pulled into the dealership, Matt had came out and greeted me. I said hello and explained to him what I was looking for and that the current car that I had I was still upside down in the loan.

I told him I was not sure if they could do anything for me or not. I also asked Matt if it was better to go for a new one or a used model. He told me lets look at your current car and find out what would be best for me.. I thought that was remarkable. I test drove a couple of Prius's and really liked the first one. Well I was approved for that Prius which by the way was a Toyota Certified, which is the best way to go.. I have owned it for 3 months and 5,000 miles and NO problems.

I stopped by the other day to get an oil change. The service department what a surprise. They were kind and very passionate about their job. I will always come back to them for future work to be done on my Prius. Keep up the Great work.

Way to go Day Toyota

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Response From: Day Toyota
Added: 5/21/2012 4:47:44 PM

Congratulations on your new certified Prius! Here at Day Toyota we’re dedicated to delivering impeccable customer service by educating our customers to help them find their dream car. I am glad to know that our team was able to help you in such detailed and customized manner. Also, follow us on Twitter and Facebook to benefit from our latest store deals!

Sincerely,
Guy Lettieri, General Manager

Twitter

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