Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.7
498 Reviews

Dealership Experience

7 yrs, 6 mos

4.7

498 Reviews

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498 Reviews of Josh Bruce

April 24, 2026

Dealership Rating
Employee Rating

The people and the service they provide are professional and do a wonderful job. I always felt that I could trust them when my car is in need of repairs. More

by JKG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Apr 24, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for recognizing our team’s professionalism and the quality of our work. We’re glad you feel comfortable trusting us with your Toyota Prius c repairs. Your confidence in us means a great deal.

April 22, 2026

Dealership Rating
Employee Rating

I’ve been going to this dealer for 15 years and have nothing but positive things to say about Ken Ganley Toyota. If you need a dealer, you should choose Ken ganley Toyota. More

by ERCVACATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Apr 22, 2026

Ken Ganley Toyota Pittsburgh responded

It’s been our privilege to support your Toyota Tundra for the past 15 years and we’re thrilled you’ve enjoyed consistently positive experiences. Your recommendation truly means a lot to the team. We look forward to assisting you with any future Toyota needs.

April 21, 2026

Dealership Rating
Employee Rating

It was great and helpful I think there is nothing i can say Thats it More

by hendiyoko
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 22, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2026

Dealership Rating
Employee Rating

Christian and the service manager did not do well on my initial call on 2/27, but Josh made up for it and went above and beyond to exceed expectations. More

by Eric
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 18, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your feedback. We apologize for the difficulties you faced on your first call, and we are pleased to hear that Josh was able to exceed your expectations. We appreciate your trust in our Toyota service and look forward to assisting you again.

April 17, 2026

Dealership Rating
Employee Rating

Josh was very attentive and professional. Answered all my questions and kept me updated on what was going on with my car. The waiting room was very clean and comfortable. I will definitely More

by Debbybern60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2026

Ken Ganley Toyota Pittsburgh responded

Debby, it's great to hear that Josh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

April 16, 2026

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Employee Rating

The staff was great. Josh was friendly , and my car was in and out within an hour. I would highly recommend Josh and ganley Toyota to my friends. More

by Natehout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for letting us know about your visit. We’re glad Josh provided friendly support and that your Toyota was serviced in under an hour. We appreciate your recommendation and look forward to helping you again.

April 16, 2026

Dealership Rating
Employee Rating

The service was fantastic. They offered me options but I didn’t feel pressured. The service explained in detail what was done. Great waiting room and coffee machine. They washe More

by Jon T 412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Apr 16, 2026

Ken Ganley Toyota Pittsburgh responded

It’s great to hear our team walked you through the options without any pressure and gave clear explanations. We’re glad the waiting room coffee station made your visit more comfortable and that your Toyota Grand Highlander looks sharp after its wash. Thank you for sharing your experience, and we look forward to serving you again.

April 14, 2026

Dealership Rating
Employee Rating

Excellent customer service. You have the best service. Your staff are very friendly and knowledgeable. More

by DANA15
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 14, 2026

Ken Ganley Toyota Pittsburgh responded

Thrilled our staff offered friendly and knowledgeable support during your Camry service visit. We appreciate you trusting us with your Toyota maintenance.

April 14, 2026

Dealership Rating
Employee Rating

Excellent customer service. You have the best service. Your staff are very friendly and knowledgeable. More

by DANA15
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Apr 14, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for highlighting our friendly and knowledgeable team. Josh and the rest of our service staff are happy to hear your Toyota Camry received excellent care. We appreciate your kind words and look forward to assisting you again.

April 11, 2026

Dealership Rating
Employee Rating

They showed me a photo of the underbody of my car, stating what they had examined. Nice idea, but my cynical nature from other experiences with other shops makes me think, “that could be any car”. Bu More

by Caroldiethorn7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

Apr 11, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts. We understand the underbody photo might seem generic, and we're glad you appreciated the gesture. It’s great to hear you’re pleased with the filter and oil change on your Corolla.

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