Back

DeLacy Ford

Elma, NY

4.0
155 Reviews
DeLacy Ford is Driven to Change the way WNY Shops for and Services their vehicles! With our convenient programs, competitive pricing and friendly staff, We are the ONE STOP for all your automotive needs. We offer a large selection of NEW vehicles and the best variety of used cars. Try our Internet Express Service or our Shop at Home Program for a convenient and hassle free purchase. Our Quality Care Maintenance is fast, accurate, and competitively priced. It's the best way to protect your investment, maintain your warranty and ensure you get top dollar at resale. We also offer Shuttle Service Night Drop, Pick Up/Drop Off and Loaner Vehicles. For more information, please visit our website, www.delacyford.com.
Contact Dealership

3061 Transit Rd

Elma, NY

14059

Directions

By Type

Showing 155 reviews

February 04, 2026

DeLacy Ford provided an excellent buying experience. Their staff is outstanding! I will definitely purchase my next vehicle from Mark Moscato, at DeLacy Ford! More

by Joe
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mark Moscato
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2026

Keenan and Don a great job with this transaction. I felt that had my best interest in mind. More

by Dshaw46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Conway five stars
January 26, 2026

Been with delacy ford for many yes. They have been Awesome in what I want and need More

by officerjudy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
January 12, 2026

Outstanding experience from start to finish. The staff was friendly, knowledgeable, and genuinely focused on making the process easy and stress-free. Everything was transparent, professional, an More

by Scott P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

We recently purchased a 2025 Ford Maverick at Delacy Ford. Sal Khan was an AMAZING salesperson! We explained what we were looking for, what our budget was, and he went out of his way to make the deal h More

by amyrogers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Keegan and Don destroyed us financially. They didn't fix the enormous amount of things that where supposed to be done after 5 days of it being in shop before purchase just for rear break li More

by Rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don
July 27, 2025

We have purchased over 10 Fords from Mark and could not be happier with his attention to detail and the service which he provides. Although we live 2 1/2 hours from the dealership we would not consider any More

by skidad723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Moscato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Moscato
March 04, 2025

Great dealership, met all my needs and expectations. Will definitely recommend to all my friends. More

by niemergregory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicki Blaszak
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

had a simple recall on my van, no issues going in. Van starts knocking hard within two miles of the dealership. I politely asked lynn and joe to repair it. They told me over two weeks later there was More

by amc00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe, Lynn
July 10, 2024

i have purchased atleast 10 vehicles here but will never buy another one. service is pathetic,most recently had to have my wifes explorer towed in.10 days later im still waiting for them to look at it,also More

by pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ken Blaszak
4.0
This rating includes all reviews, with more weight given to recent reviews.
1
...