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DeMontrond Buick GMC

Houston, TX

4.8
415 Reviews
DeMontrond Buick GMC in Houston, TX Thank you very much for visiting our dealership, your regional Houston, TX GMC and Buick dealer. We have everything that you are looking for. For further questions or inquiries, please contact us! The Woodlands, Spring, and Humble customers if you are searching for a new or used Buick or GMC vehicles, then look no further than our dealership.
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17925 North Fwy

Houston, TX

77090

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Showing 415 reviews

November 18, 2020

Thanks Sid Feliciano for everything the process is fast and he is the best 100% recommended we are so happy with our new 2020 GMC Terrain More

by nerymoreno6324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sid Feliciano
Nov 19, 2020 -

DeMontrond Buick GMC responded

Congratulations on your new Terrain, nerymoreno6324! We sincerely value your business and are thrilled to read about your experience with Sid at our dealership. Please let us know if you have any additional questions on your new ride!

November 12, 2020

Tom Skinner and Lionel were wonderful in finding the exact truck I wanted. Took some effort on their part, but I got exactly what I wanted at very fair price. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lionel and Tom Skinner.
Nov 13, 2020 -

DeMontrond Buick GMC responded

Thank you for the feedback. We are so pleased to know that Tom and Lionel were able to help you find your new truck! Please know that we do strive to deliver a five-star experience to each one of our customers. Would you consider providing some insight into your one-star rating? We work hard everyday to make improvements and would greatly appreciate the opportunity to speak with you regarding your visit. Please email us with your best contact information to: customerexperience@4040group.com. Thank you again and we look forward to hearing back from you soon!

November 03, 2020

I have had excellent customer experience with the sales department, finance and now the service department. They are very friendly and helpful and professional. Great experience. Would highly recommend. More

by G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Finch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda (service)
Nov 04, 2020 -

DeMontrond Buick GMC responded

Thank you for the feedback! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

November 02, 2020

I have to say Thomas aka Tank was my life savior!!!! Had a horrible experience while dealing with another dealership. Tank came in got me in a car in two days. I expressed what I wanted he presented me the More

by reece
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas aka Tank
Nov 03, 2020 -

DeMontrond Buick GMC responded

Thank you for recognizing your experience at DeMontrond. It's wonderful to know that Tank and our team were so helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business!

November 02, 2020

Have to say Tank is the best. Thanks for making this experience flawless.. Also thanks to frank for helping with the best rate possible. I live the truck More

by Davidbeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 03, 2020 -

DeMontrond Buick GMC responded

Wow, thank you David, for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future!

September 18, 2020

I had an outstanding experience with DeMontrond GMC. James was my salesman and he did a no non sense deal. I explained what I was looking for and he showed me that and explained all the features. He pre More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Sep 20, 2020 -

DeMontrond Buick GMC responded

We appreciate your review and recommendation! We are glad to hear that you were pleased with the service you received from James and we certainly do look forward to serving you again for your future automotive needs. Congrats on your new vehicle!

September 14, 2020

Very good service. Very attentive dealer and finance manager. Once the deal was worked, we were out within an hour. Very happy with the truck and ease of sale. More

by J Posey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Valdez
Sep 15, 2020 -

DeMontrond Buick GMC responded

Your great feedback truly made our day, J Posey! We work incredibly hard to exemplify our commitment to customer care and we are so glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your new truck for many years to come.

September 13, 2020

DeMontrond used car salesman (Keenan Keele) assured me it was ok for me to write a personal check and it be held until Tuesday, through text messages. Then test drove the 2016 explorer sport by myself bec More

by A.Laws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keenan Keele
Sep 13, 2020 -

DeMontrond Buick GMC responded

First we’d like to thank you for your feedback and patronage. We take customer care and satisfaction very seriously and apologize to hear about your recent experience at DeMontrond Buick GMC. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience by sending your contact information to: customerexperience@4040group.com. We look forward to hearing back from you!

August 26, 2020

We were very pleased with Brandon. Our new GMC Sierra was loaded and he went through the entire vehicle with us. He spent time with us to make sure we understood all the components. More

by Kgideon52
Recommend Dealer
Yes
Employees Worked With
Brenda Finch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

DeMontrond Buick GMC responded

Congratulations on your new Sierra, Kgideon52! Thank you for taking the time to share your experience with us. We sincerely appreciate your business and look forward to assisting you with any of your future automotive needs.

July 29, 2020

Went to Demontrond to look at a new GMC 2500HD. Brandon was super helpful and located the vehicle I was interested in rather quickly. Dealing with him was a pleasure and I can’t say anything bad about my e More

by Mwaller1968
Recommend Dealer
Yes
Employees Worked With
Brandon Sales Associate.
Jul 30, 2020 -

DeMontrond Buick GMC responded

Thank you for taking the time to leave us this awesome review, Mwaller1968! We are thrilled to know that Brandon made such a difference in your overall experience at DeMontrond. Congratulations on your new truck! Please let us know if you have any additional questions, we will be glad to lend a hand.

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