DeMontrond Buick GMC

In and out! I contacted the salesman that was referred to me RAUL GARCIA to check to see if the vehicle that I was looking at online was still available. After I contacted the salesman that was referred to me RAUL GARCIA to check to see if the vehicle that I was looking at online was still available. After confirming it was still available I made time to go out to take alook. Since I was already preapproved by my bank I knew what I could afford. I brought my trade in and after a few visits to the sales manager we were able to come up with a reasonable offer on my trade in. Agreed on a price,told him ahead of time that I was not interested in any extras like extended warranty or GAP ect... and to let the finance manager that I wasn't interested so to please dont waste my time with trying to get me to bite.so needless to say I was in and out with my new truck in less than 2 hours and they honored all the rebates totaling about $14000. Plus Demontrond is the only dealer that offers lifetime warranty. So go see RAUL GARCIA at demontrond! More

More Tricks Than A Trained Seal! We don't keep cars very long ... they're not worth any more than they are right now, and frequent turnover allows us to drive the newest and best, wit We don't keep cars very long ... they're not worth any more than they are right now, and frequent turnover allows us to drive the newest and best, without the restrictions of leasing. Once the '20 GMC Terrains came out, we began the hunt for a leftover '19 Denali. With a $10k incentive off sticker, and sales being slow, now seemed the time to strike. We located a vehicle at DeMontrond, verified its availability, and drove a bit, only to be informed that it had been sold the previous evening ... not a big deal, happens all the time. About two hours later, we received a call from our original contact, advising us that the car was indeed available ("inventory error,") ... he even sent photos to verify it. Another hour on the road, and we were back where we started. During the test drive, I inquired whether the vehicle runs on regular gas, and was advised that the 2.0 engine requires premium ... that's a deal-breaker for us, so we returned to the dealership. I was curious about this new revelation, and checked the inside of the fuel tank lid, only to discover that premium is "recommended," not required ... there's a huge difference. I pulled up some information to show the salesman (don't want to mention his name ... he was really a low-key guy, pleasant to speak with) that only the statement, "Premium Unleaded Fuel Only" requires that you spend the extra $.60/gal. He responded, "I just learned something I didn't know." That kind of piqued my suspicion as to how this dealership is run, but we proceeded with the negotiation song-and-dance. It was downhill from there. The price of the vehicle was, as promised, about $10k off sticker, which was certainly doable. Of course, management low-balled my trade, but that's to be expected ... easy to overcome, since I had several documents showing about a $5k difference. To their credit, they didn't try to pull that "sales tax savings" gimmick, apparently figuring (correctly) that we wouldn't fall for it. With each exchange of numbers, my faith in the dealership waned, primarily due to the slew of add-on charges. $350 for "Consumer Services," which translates to "Dealer Prep," something I hadn't seen in years. So they want me to pay for them to clean their car ... huh? $502 for "Taxes and Fees," which the salesman said was an error ... should be $52. For the record "corrected" amount shown was $205. Then there's this $75 "Dealer Inventory Tax," added if their sales target is not reached ... so we should pay because they didn't do enough business. Yeah, right. DeMontrond doesn't pay my taxes; I'm certainly not paying theirs. Add a $500 discrepancy for my trade, and we're all-of-a-sudden about $1600 apart ... and not because of the vehicles' prices, but simply an effort by the dealer to squeeze as much from the consumer as possible via hidden costs. Needless to say, I still have my car and they have theirs. More

Great all around service I walked in after going from dealership to dealership trying to find a good deal and truck. When I stepped into Demontrond GMC I met Raul Garcia and I I walked in after going from dealership to dealership trying to find a good deal and truck. When I stepped into Demontrond GMC I met Raul Garcia and I told him what I wanted. He didn't waste any of my time and didn't try selling me something I didn't ask for. I got the truck I wanted and he gave me a great deal. He was very respectful towards my family and I. I will be returning to speak to Raul Garcia again for another vehicle. More

Buying new Buick At the beggining we waited a long time because there was no spanish speaking representative but after Tony started helping us it was much better. He w At the beggining we waited a long time because there was no spanish speaking representative but after Tony started helping us it was much better. He was very helpful showed us different cars and dis his best. The financial staff was also decent More

Horibble customer service. When in to get a key programmed. Key was covered under my warranty. Technician was not fully aware of what he was doing and as a result of that he cau When in to get a key programmed. Key was covered under my warranty. Technician was not fully aware of what he was doing and as a result of that he caused my suv to be totally disabled. Instead of them taking ownership of what they did and take care of it. I had to pay 300 bucks for another key because the technician didn't know what he was doing. Me personally I'd never come here again. I've never felt so cheated as a customer in my life More

Excellent Dealership Bought another truck from DeMontrond. I went in for an oil change and drove off in a new truck. Didn’t plan to do that but walking around the showroom Bought another truck from DeMontrond. I went in for an oil change and drove off in a new truck. Didn’t plan to do that but walking around the showroom and Vic started telling me about the new 2019 Sierra. Vic and Jeff Made me an excellent offer on my truck as well as a great deal on the new one. I like doing business with DeMontrond. Excellent and knowledge sales staff. No pressure, it’s an easy buying experience. More

Phones never answered? The website indicates that the service department opens at 7 am on weekdays. I've called 4 times since 7 am (it is almost 8 now). The phone picks up The website indicates that the service department opens at 7 am on weekdays. I've called 4 times since 7 am (it is almost 8 now). The phone picks up the initial call saying the call will be recorded for quality assurance. It then starts ringing again. After another 5 to 10 rings, it hangs up. If you're not going to answer the phone, why say that you are open? If you're so swamped that you can't answer the phone, hire more people. More